What are the responsibilities and job description for the Operations Specialist position at LPL Financial?
Job Overview :
Operations encompasses several fast-paced departments that process and execute client account transactions. From account transfers, to opening new accounts, to wire disbursements and beyond, Operations offers a multitude of opportunities for processing, onboarding, quality control, and providing exceptional client service.
Responsibilities :
Continuous Learning and Process Improvement
Responsible for keeping apprised of and promoting new processes and controls, actively
Participating in daily huddles and monthly department meetings.
Providing feedback and process improvements to drive the business forward.
Processing incoming check transactions, resolving items that are Not in Good Order, handling service requests as well as monitoring each request through to completion.
Risk evaluation / review and due diligence processing.
Complete proper documentation for each request, to update business partners as well as reporting to comply with departmental standards.
Complex Document Review
Responsible for reviewing documentation for Cash Management Production requests and documentation such as Corporate Resolutions, Trust Agreements, Trust Certificates, LPL required forms.
Escalation Review
Provide support and manage escalated issues in a timely manner and be point of contact for all Case resolutions.
Report Review
Reviewing reports that reconcile general ledgers and end of day balances for wires and checks, reviewing rejection reports and processing receipt transactions, as well as training and cross-training within the team.
What are we looking for?
We want strong collaborators who can deliver a world-class client experience. We are looking for people who thrive in a fast-paced environment, are client-focused, team oriented, and can execute in a way that encourages creativity and continuous improvement.
Job Requirements :
Strong customer focus, excellent verbal and written communication skills, strong work ethic, and extremely organized
Strong attention to detail with a high degree of accuracy and consistency
Ability to multi-task in a fast-paced environment, work independently as well as in a team
Ability to problem solve, articulate requirements and escalate when necessary
Leads by example and ensures a high-quality client experience
Preferred Qualifications :
Bachelor’s degree; preferably in Business, Accounting, or Finance
1 year brokerage / financial services industry knowledge
MS Office experience; BETA (Mainframe), Documentum, Dynamics
LI-PA
Pay Range :
12.84-$21.39 / hourActual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Additionally, LPL Total Rewards package is highly competitive, designed to support your success at work, at home, and at play – such as 401K matching, health benefits, employee stock options, paid time off, volunteer time off, and more. Your recruiter will be happy to discuss all that LPL has to offer!
Company Overview :
LPL Financial Holdings Inc. (Nasdaq : LPLA) was founded on the principle that the firm should work for advisors and institutions, and not the other way around. Today, LPL is a leader in the markets we serve, serving more than 23,000 financial advisors, including advisors at approximately 1,000 institutions and at approximately 580 registered investment advisor ("RIA") firms nationwide. We are steadfast in our commitment to the advisor-mediated model and the belief that Americans deserve access to personalized guidance from a financial professional.
At LPL, independence means that advisors and institution leaders have the freedom they deserve to choose the business model, services, and technology resources that allow them to run a thriving business. They have the flexibility to do business their way. And they have the freedom to manage their client relationships, because they know their clients best. Simply put, we take care of our advisors and institutions, so they can take care of their clients.
Join LPL Financial : Where Your Potential Meets Opportunity
At LPL Financial, we believe that everyone deserves objective financial guidance. As the nation’s leading independent broker-dealer, we offer an integrated platform of cutting-edge technology, brokerage, and investment advisor services.
Salary : $13 - $21
