What are the responsibilities and job description for the Associate, Programs Responsible Sourcing position at LRQA?
Role purpose:
The Programs Responsible Sourcing Associate will support a strategic LRQA customer in developing positive and productive working relationships with the client, vendors and factories globally, and drive social compliance and sustainability initiatives. The analyst will have the opportunity to work in partnership with our LRQA global teams in order to meet customer expectations and execute against our SOW obligations. The position will help to represent the customer externally with supplier and service providers and internally with LRQA delivery teams.
Key Responsibilities:
Supply Chain Client Management and Engagement
The Programs Responsible Sourcing Associate will support a strategic LRQA customer in developing positive and productive working relationships with the client, vendors and factories globally, and drive social compliance and sustainability initiatives. The analyst will have the opportunity to work in partnership with our LRQA global teams in order to meet customer expectations and execute against our SOW obligations. The position will help to represent the customer externally with supplier and service providers and internally with LRQA delivery teams.
Key Responsibilities:
Supply Chain Client Management and Engagement
- Collaborate with the Program Manager to create the client’s supply chain facility assessment plan
- Working closely with our clients, including category, sourcing and merchandizing managers to support their social responsibility program
- Engage with client suppliers to provide guidance on their factory and facility responsibilities and outcomes of performance evaluations, sharing expectations, making proactive suggestions, addressing questions, and supporting the successful execution of our services services
- Maintain the client’s social compliance assessment plan tracker, and post-assessment, develop follow-up assessment plan or improvement activity for the client’s facility
- Work closely with LRQA’s Assessment coordination team to include various global department teams
- Utilizing LRQA and the client’s data systems, continuously maintain a proactive approach to anticipating and resolve issues
- Continuously monitor the execution of the assessment plan, communicating and engaging with the client and the client’s multiple vendors
- Contribute to reporting and performance analytics in order to align and provide excellent customer service per our Service Level Agreements (SLA)
- Keeping systems and trackers up to date, accurate and available for our on a regular basis
- Guide and work closely with a global team of staff within LRQA supporting the client to meet expectations and SOW obligations
- Willingness to communicate during non-traditional working hours
