What are the responsibilities and job description for the Technical Writer position at LSPedia Inc?
Technical Writer
We are looking for a Technical Writer who can dig in and get it done. If you're a self-starter who thrives on transforming complex concepts into clear, concise documentation, we want to hear from you!
Location: Onsite - Farmington Hills, MI
Key Responsibilities
- Documentation Creation: Develop, write, and maintain clear, concise, and accurate technical documentation, including user manuals, online help guides, product specifications, and release notes.
- Collaboration: Work closely with product managers, developers, and subject matter experts to gather information and translate complex concepts into easy-to-understand content.
- Content Management: Manage documentation repositories, ensuring materials are up to date and aligned with product releases.
- User-Focused Writing: Create end-user content that improves customer experience and supports the adoption of LSPedia products.
- Continuous Improvement: Implement best practices for content development, reviewing and editing existing materials for clarity and consistency.
Minimum Qualifications
- Proven experience as a Technical Writer in a SaaS or technology company.
- Ability to translate technical concepts into clear, concise documentation for both technical and non-technical audiences.
- Experience with documentation tools such as Confluence, Markdown,FreshDesk or similar platforms.
- Strong organizational and project management skills.
- Bachelor’s degree in English, Technical Communication, Computer Science, or a related field, or equivalent experience.
Preferred Qualifications
- Experience in an agile software development environment.
- Familiarity with APIs, SDKs, and software development terminology.
- Proficiency in visual content creation tools like Figma, Adobe Illustrator, or Miro.
- Experience with supply chain or track-and-trace applications.
Application Requirements
Please include a link to your portfolio or provide work samples that showcase your technical writing skills.
About LSPedia
Welcome to LSPedia, a global software (SaaS) leader in traceability, compliance, and supply chain solutions. Our cutting-edge software empowers the pharmaceutical and healthcare and is trusted by major players like the U.S. Department of Veterans Affairs, Cencora, Cardinal Health, Walmart, Rite Aid, and thousands more. As a Top 50 Michigan Company and one of INC's fastest-growing companies, LSPedia is driven by innovation and excellence.
If you’re excited to contribute to a fast-paced environment and make a meaningful impact, we’d love to hear from you!
