What are the responsibilities and job description for the Director of Catering position at LTD Hospitality Group?
If you are looking for an exciting career with unlimited opportunities to thrive within LTD Hospitality Group’s growing portfolio of properties, we have an opening for you to join our team as a Director of Catering.
The Director of Catering is responsible for leading the sales efforts and to develop and implement the sales plan for all banquet functions; maintain sales awareness throughout property; teach, train, counsel, and lead sales staff in consistently exceeding production goals; ensure customer satisfaction; maintain communications with Regional and/or Corporate staff and develop budgets, projections, and implementation plans for each market segment.
Essential Duties
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the requirements listed below are representative of knowledge, skills and or ability required.
LTD Hospitality Group has taken pride in superior hotel development and management for more than 30 years and is a recognized leader managing top-performing brands under Marriott, Hilton, Hyatt and InterContinental Hotel Group flags.
LTD’s core values focus on people, relationships and opportunities. The LTD culture was established by the founding partners and to this day continues to guide the successful performance and profitability of our hotels, while maintaining the highest standards of quality, service and cleanliness.
The greatest key to our success is our people. Our diverse team of associates is responsible for creating a distinctive experience that keeps our customers coming back. We recognize that our people are our most valuable asset and are committed to investing in them. We provide comprehensive training, as well as career advancement opportunities for all of our associates. We also offer competitive benefits to ensure that a career at LTD is satisfying and rewarding in all aspects.
Great Benefits:
For more information about joining the LTD family, please visit www.ltdhospitality.com . We look forward to hearing from you!
LTD is committed to providing equal employment opportunity in all aspects of employment to all applicants and employees, regardless of age, color, race, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, disability, veteran status, genetic information or other legally protected status.
The Director of Catering is responsible for leading the sales efforts and to develop and implement the sales plan for all banquet functions; maintain sales awareness throughout property; teach, train, counsel, and lead sales staff in consistently exceeding production goals; ensure customer satisfaction; maintain communications with Regional and/or Corporate staff and develop budgets, projections, and implementation plans for each market segment.
Essential Duties
- Develop & maintain a sales culture that focuses on driving sales revenue that consistently leads our “comp set”.
- Hands-on sales responsibility with supervisory accountability for the daily activities of any reporting Catering Sales Managers & Convention Services Managers, providing them with the leadership and inspiration necessary to implement effective sales strategies that maximize revenue
- Management of the daily operations, directing the effort, executing and exceeding weekly sales call goals, teleprospecting calls, hotel site tours and cold call goals.
- Hands-on professional with a passion to motivate others and a willingness to personally demonstrate a successful method of selling beyond goals and expectations.
- Communicate and work effectively with General Managers & Regional Director of Sales & Marketing in a manner that fosters close team work and alignment with the business goals of each property.
- Provide leadership and inspiration necessary to implement effective sales strategies that maximize revenue.
- Mentor & develop Catering Sales Managers & Convention Service Manager, while effectively implementing and monitoring sales action plans in a positive work environment.
- Proactive sales approach to saturate and penetrate accounts that meet the hotels quarterly goals.
- Professional and written correspondences, proposals, bids and follow up.
- Strive to accommodate customer requests while maximizing hotel revenue.
- Have current pricing and inventory of rooms and function space hotels.
- Be aware of upcoming events and conventions in the area and adjust sell strategy if market conditions warrant it.
- Conduct hotel site inspections with prospective clients.
- Maintain proper collateral and sales kits for customers.
- Conduct a competitive menu survey twice a year to ensure pricing on food, beverage, room rental and audio/ visual is positioned correctly against the competitor hotels and catering venues.
- Communicate all details of groups and meeting functions in weekly staff/BEO meetings if complex events are taking place.
- Assist in planning and conduction sales blitzes to build awareness.
- Follow daily checklist to ensure structure and organization.
- Maximize revenue by up-selling and selling creative food and beverage options and functions room décor.
- Ensure quality and profitability for all booked functions.
- Working knowledge of food and beverage menu compositions along with a clear understanding of kitchen and banquet procedures and standards required. Work with Executive Chef and/or Food and Beverage Director on menu cost and analysis.
- Other and all duties, projects, and tasks as assigned by employee’s manager.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the requirements listed below are representative of knowledge, skills and or ability required.
- Three to five (3 to 5) years of hotel sales leadership experience.
- 4 year college degree preferred.
- Experience leading a sales team.
- Proficiency in Delphi.
- Knowledge of hotel operations, comp set rates, positioning, discounts, promotions and packages is required.
- Solid budget management skills that includes forecasting on a regular basis.
LTD Hospitality Group has taken pride in superior hotel development and management for more than 30 years and is a recognized leader managing top-performing brands under Marriott, Hilton, Hyatt and InterContinental Hotel Group flags.
LTD’s core values focus on people, relationships and opportunities. The LTD culture was established by the founding partners and to this day continues to guide the successful performance and profitability of our hotels, while maintaining the highest standards of quality, service and cleanliness.
The greatest key to our success is our people. Our diverse team of associates is responsible for creating a distinctive experience that keeps our customers coming back. We recognize that our people are our most valuable asset and are committed to investing in them. We provide comprehensive training, as well as career advancement opportunities for all of our associates. We also offer competitive benefits to ensure that a career at LTD is satisfying and rewarding in all aspects.
Great Benefits:
- Medical, Dental, Vision & 401 (k) with company match
- Voluntary Short Term & Long Term Disability Insurance
- Life & Accidental Death Insurance
- Hotel Discounts
- Paid Time Off
- Training and Development Opportunities and Much More!
For more information about joining the LTD family, please visit www.ltdhospitality.com . We look forward to hearing from you!
LTD is committed to providing equal employment opportunity in all aspects of employment to all applicants and employees, regardless of age, color, race, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, disability, veteran status, genetic information or other legally protected status.