Catering Assistant

Duties

Types from handwritten or rough draft materials ensuring that the finished documents contain the proper format, content, grammar, spelling and punctuation. Documents typed include, but are not limited to memorandums, forms, instructions, position descriptions, and etc.

Files documents into an established system. On occasion, may be required to set up additional filing systems. Maintains an open suspense file and periodically checks and initiates follow-up action when necessary. Establishes and maintains a resource area of regional instructions, local standard operating procedures (SOP's) and other pertinent MWR/Food & Beverage guidance.

Answers phone, routes incoming calls as necessary and provides general patron and employee information. Routes incoming mail, reports and documents.

Provides a wide variety of administrative support which includes, but is not limited to computing and preparing service charge distribution reports; preparation of Daily Activity Reports (DARs); maintenance of office and sales supplies; composing, typing, filing and distributing correspondence such as draft reports, contracts, letters, minutes, schedules and confidential/sensitive material, reviewing to insure proper presentation, neatness, completeness and adherence to current regulations and Standard Operating Procedures (SOPs); maintains trace and master file systems; issuing banks to employees; posting invoices; updating current costs to inventories and extending; records and processes deposits, banquet checks and payments and reviews timecards for accuracy and presence of required documents.

Responsible for implementing, per instructions, all catering booking strategies so as to maximize the profitable utilization of time and space in each function room. Assists the Catering Sales staff in completing the booking, planning, and coordinating of assigned catering accounts. Prepares the weekly event forecast and insures that the associated contracts are completed and distributed for the weekly catering meeting.Understands and follows the catering sales office procedures ensuring that productivity is maximized, timely communication is maintained, pertinent information is dispersed and a quality product is received by the client. This includes maintaining the catering operations information board.

Maintains open channels of communication within the catering system, MWR department and all other departments and commands, communicating concerns/suggestions regarding the operation of the catering office.

May assist with sales projects in order to achieve assigned revenue/profit goals.

May be required to oversee catered functions in progress.

Performs any other related duties as assigned.

Requirements

Conditions of Employment

• Must pass all applicable records and background check.
• Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment
• Must have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer

How You Will Be Evaluated

• Benefits

  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

  Review our benefits

  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

• Required Documents

  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

  The following documents are required at the time of application:

  • Resume
  • Proof of education/training/licensure: provide a copy of your awarded/conferred college transcript(s) and licensure as applicable
  • If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) priority consideration: provide a copy of the notice of separation
  • If claiming Military Spouse Preference: provide a copy of the sponsor's Permanent Change of Station (PCS) orders and a marriage certificate at the time of application
  • If claiming Veteran's Preference: provide a copy of your DD-214, Member-4 page and any supporting documentation (SF-15, V.A. disability letter, proof of service, etc.)
  • If a current or former Federal Employee: provide a copy of your most recent Personnel Action Report (PAR) or SF-50

  NOTE: Failure to provide the required documents may impact eligibility, qualifications determination.

  If you are relying on your education to meet qualification requirements:

  Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

  Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

• How to Apply

  To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.
  
  The complete application package must be submitted by 11:59 PM (EST) on 01/03/2025 to receive consideration.
  
  To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
  
  To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12652776
  
  It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.
  
  Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant
  
  To verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status
  
  DON is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. The DON provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodation(s) should email their request to MILL_HQ_NAF_HR.FCT@navy.mil to ensure proper consideration is given.

  Agency contact information

  CNRMA NAF HRO

  Email

  midlantnafhr_rec.fct@navy.mil

  Address

  NAVSTA Norfolk - Navy NAF HRO
  1200 Fechteler Road
  Norfolk, VA 23505
  US

  Next steps

  Using the required qualifications of the position, a standardized rating and ranking criteria of knowledge, skills, and abilities will be used to screen and assess each application.
  
  If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.
  
  Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., Spam Blocker, etc.), you may not receive important communication that could affect your consideration for this position.

• Fair and Transparent

  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

  • Criminal history inquiries
  • Equal Employment Opportunity (EEO) Policy
  • Financial suitability
  • New employee probationary period
  • Privacy Act
  • Reasonable accommodation policy
  • Selective Service
  • Signature and false statements
  • Social security number request

Required Documents

Clarification from the agency

Please see the "Who May Apply" section under the Qualifications section.