Mental Health Caseworker

ABOUT OUR OFFICE

The Lubbock Private Defenders Office (LPDO) is the equivalent of a public defender office providing support primarily to Lubbock County in the appointment of legal counsel and mental health assistance to indigent citizens.

POSTITION DESCRIPTION

The Mental Health Case Manager is integral to providing comprehensive support to clients with qualifying mental health conditions, working in close collaboration with defense attorneys to ensure effective advocacy and coordination of services. This position emphasizes consistent client engagement, diligent record management, and collaboration with legal and community stakeholders to address clients' mental health needs. The Mental Health Case Manager ensures that clients receive the necessary services and support for their legal proceedings and overall well-being.

KEY RESPONSIBILITIES

• Client Contact & Support: Conduct regular monthly check-ins with clients, in person or through alternative communication methods, to ensure their ongoing needs are addressed and tracked
• Documentation & Case Management: Maintain accurate, up-to-date case notes, intakes, correspondence, and other relevant documentation, ensuring client records are well-organized, accessible, and compliant with all internal controls
• Client File Management: Manage and maintain comprehensive, centralized client files that include medical, mental health, education, and other pertinent records to support informed decision-making
• Court Monitoring & Participation: Track court hearings, attend dockets, and participate in court dates as required, providing necessary documentation or updates on client progress
• Multidisciplinary Collaboration: Actively participate in regular meetings with legal advocates, the Sheriff’s Office, and community partners to coordinate services and address client needs
• Service Coordination: Coordinate mental health and social services with community agencies and other supportive systems to ensure clients have access to resources necessary for their well-being
• Mental Health Expertise: Stay current on knowledge related to schizophrenia and related disorders, including up-to-date knowledge of the DSM-5-TR and best practices in treatment
• Additional Responsibilities: Perform other duties if required to meet the evolving needs of the organization and the clients served

MINIMUM REQUIREMENTS

• Bachelor’s degree in social work, psychology, or a related field
• Experience in case management, mental health services, or a related field
• Strong understanding of mental health conditions, including schizophrenia and related disorders, and familiarity with the DSM-5-TR
• Ability to maintain accurate, confidential records and manage complex case documentation
• Strong communication, organizational, and interpersonal skills
• Experience working with legal professionals, social service agencies, and community resources
• Ability to work independently and as part of a multidisciplinary team
• Technology-savvy; adept in Microsoft Excel, web applications, and Outlook
• Maintain current driver’s license and auto insurance; must have independent transportation

PREFERRED QUALIFICATIONS

• Master’s degree in social work, psychology, or a related field
• Current state license in Social Work or a related field
• Leadership experience in case management, mental health services, or a related team
• Advanced knowledge of mental health conditions, including schizophrenia, mood disorders, personality disorders, trauma, and familiarity with the DSM-5-TR
• Experience with case management software

WORKING ENVIRONMENT AND PHYSICAL DEMANDS:

• Working conditions are in an office environment
• Occasionally moves items weighing up to 10 pounds
• Occasionally moves about the office
• Frequently communicates with others; must be able to exchange accurate information
• Consistently operates a computer and smart phone device
• Must be able to remain in a stationary position
• 25 – 50% time spent in the field

SALARY AND BENEFITS

LPDO provides a great health benefits package for employees, along with 401k contributions. Holidays and paid time off; PTO eligible for annual rollover. Annual salary offered will be commensurate with one’s experience and abilities. Mileage reimbursement submitted monthly.

CONTACT

If interested, please submit your cover page and resume to Katy Nicholson, Executive Assistant, Lubbock Private Defender Office at knicholson@lpdo.org.

Job Type: Full-time

Pay: $45,000.00 - $50,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Travel reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Application Question(s):

• Do you have independent means of transportation?

License/Certification:

• Driver's License (Required)

Work Location: In person

Salary : $45,000 - $50,000