What are the responsibilities and job description for the Desktop Support Analyst position at Lucid Technologies Inc?
Role/Title: - Desktop Support Analyst
Onsite, Atlanta , Georgia
Agency Interview Type: Either Web Cam or In Person
The selected candidate will be expected to work onsite at 10 Park Place South SE, Atlanta, GA 30303
This position will be 100% onsite (Monday-Friday) at 10 Park Place South SE, Atlanta, GA 30303. Do you accept this requirement?
General Description
Under general supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise.
Job Description
Under general supervision for Fulton County Dept. of Health, the support analyst assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise. Works and communicates with state employees, internal customers, and/or external customers to provide information and services targeted to meet customer expectations.
Qualifications:
Associateand#39;s degree in a related field from an accredited college or university
OR Two years of experience at the lower-level Help Desk Analyst 1 or position equivalent.
Note: An equivalent combination of education and job specific experience that provided the knowledge, experience and competencies required to successfully perform the job at the level listed may be substituted on a year-over-year basis.
Skills Matrix
Lower-level Help Desk Analyst 1 or position equivalent. Required 2 Years
Manoj E
IT Recruiter
Lucid Technologies Inc
O: 214-385-4144 Ext: 207
F: 214-889-5857
W: www.LucidTechINC.com
Supplier Registration: https://lucidtechinc.com/supplierregistration
