HRBP

About Luckin

Luckin Coffee (OTC: LKNCY) is the pioneer of a technology-driven new retail model to provide coffee and other products of high quality, high affordability, and high convenience to our customers. Our mission is to be part of everyone’s everyday life, starting with coffee.

Our online-offline model is built upon our mobile and store networks. Our mobile app and presence on other third-party platforms cover the entire customer purchase process, offering our customers a 100% cashier-less environment. This enhances our customer experience, improves our operating efficiency, and allows us to stay connected with our customers and engage with them anytime, anywhere.

For more Information, please refer to our website: https://www.luckincoffee.com/.

Position Overview

Luckin International HR team is seeking an experienced and motivated HRBP candidate with 3 years relevant experience in F&B or retail industry. The position will play a key role in full-spectrum HR functions management, local recruitment, employee relation management, as well as leveraging HR resources drive business outcomes.

This full-time position will report to the HR Head of U.S. Business. This is an excellent opportunity to join Luckin’s expanding international team and work in a fast-paced, dynamic environment.

What you’ll do:

• Responsible for full spectrum of HR functions, including office administration.

• In-charge of Talent Acquisition, Business Partnering, Compensation & Benefits, HR Information Systems and HR Shared Services.

• Support department heads and their managers in management of staff grievances, conduct management, foreign manpower quota management etc.

• Partner senior management and provide advisory and counsel on all HR and its related matters e.g. manpower budgeting, resourcing, staff engagement, communication, performance management etc.

• Review policies and HR practices for relevance and compliance.

• Responsible for overall Company’s manpower and HR Department’s budgetary exercise.

• Establishing close and long-term partnership and network with government bodies, agencies, institutions of learning for pipeline building, talent development and funding support.

• Ensure timely, compliant and accurate payroll processing.

• Ensure effective recruitment process, programs and initiatives to attract new hires for both corporate and store positions. This includes but not limited to manpower planning, selection, interview, compensation & benefit benchmark, multi and upskilling and onboarding.

• Manage annual performance and salary review process.

• Resolve staff conflicts and provide coaching, consultative advice and assistance to department managers and supervisors.

• Perform analytics for key HR matrices (attrition, foreign-local mix, recruitment lead time etc.) and be able to provide creative solutions to address HR issues.

• Leverage HR analytics to provide actionable insights for decision-making.

• Demonstrate strong interpersonal and influencing skills to drive business outcomes.

• Keep abreast with industry and HR trends to stay relevant.

• Any ad hoc tasks given by superior.

Who you are:

• Bachelor's Degree, Professional Degree.

• At least 3 years of relevant experience in F&B or retail industry.

• Proficiency in HR data analytics and HR Information Systems (HRIS) to support data-driven decision-making.

• Strong business acumen with the ability to align HR strategies with organizational objectives.

• Proven ability to manage and resolve workplace conflicts while fostering a positive work environment.

• Demonstrated experience in designing training programs and succession planning to support talent development.

• Working knowledge of Federal and states employment laws to ensure compliance in cross-border HR operations.

• English as working language and fluent in Mandarin.

• Effective collaboration skills to work across teams.

• Ability to thrive in a diverse and multicultural environment, with a commitment to promoting inclusivity.