What are the responsibilities and job description for the Service Writer position at Lucky Peach Harley-Davidson?
Lucky Peach Harley-Davidson is hiring an experienced Service Writer!
Position Summary:
As a Service Writer, you’re the first point of contact for customers bringing in their rides. You’ll bridge the gap between riders and techs—writing up repair orders, communicating clearly, and keeping things running smoothly in the shop!
Key Responsibilities:
- Greet customers and write detailed service tickets based on concerns or routine maintenance needs
- Clearly communicate timelines, costs, and expectations to customers
- Coordinate with technicians to schedule work and update customers as needed
- Verify warranty and service contract coverage
- Follow up with customers post-service to ensure satisfaction
- Help maintain a smooth and efficient service department workflow
Qualifications:
- Previous experience in a service writer/advisor role (motorcycle or auto preferred)
- Customer-first mindset with strong communication skills
- Ability to multitask and stay organized in a fast-paced environment
- Basic mechanical knowledge a plus
- Weekend availability required
- Motorcycle endorsement preferred
Why Join Lucky Peach H-D?
At Lucky Peach Harley-Davidson, we’re not just selling motorcycles—we’re building a culture of freedom, community, and fun. Join a team that knows how to work hard, play harder, and make every event something special. If you’re driven and ready to rev up your career, we want to hear from you.
Job Type: Full-time
Pay: $50,000.00 - $75,000.00 per year
Shift:
- 8 hour shift
Work Days:
- Weekends as needed
People with a criminal record are encouraged to apply
Ability to Commute:
- Morrow, GA 30260 (Required)
Work Location: In person
Salary : $50,000 - $75,000
