What are the responsibilities and job description for the Customer Support Engineer position at Lufthansa Technik Engine Services, Inc.?
Your main tasks include, among others :
- Technical advice for customer service
- Determine new requirements when creating work-scopes for customers and arrange for workshop compliant working documents
- Monitoring and assessing the operating behavior and results (technical and operational) of engines, modules, components and individual parts
- Cooperation with external WT departments such as flight operations, aircraft maintenance / overhaul, manufacturers, other airlines and customers in a supportive capacity
- Act as the central contact point for the individual production support units (PU) of an engine model and perform technical coordination
- Create "Released by" certificate as design engineer for the transferred CRAS motor sample
- Take on special tasks, work on or manage projects
- All other duties as assigned or required
Flight privileges, 15 Vacation Days, 401k plan, Commuter Benefits, Education, Employee Assistance Program, Family Policy, Flex Holidays, Healthcare, Life Insurance, Long Disability, Short Disability, up to 60 Sick Days
The ideal Customer Support Engineer must fulfill the following requirements :
