Luke's Lobster Food Service Associate, Boston Back Bay / Downtown Crossing

Full Job Description

Luke’s Lobster is a Maine-inspired, fast-casual lobster shack known for its award-winning seafood rolls. Our seafood is traceable to its source, sustainably caught and processed by our own team to our own high standards.

Role : Teammate - NYC, Back Bay

Compensation & Benefits

• Wage: $15/hr TIPS

**On average, Luke’s Teammates earn an additional $11/hr when you factor in tips!**

• Company sponsored 401k Program with matching potential (after one year)
• Pre-Tax Commuter Benefits (based on location)
• Employee Discounts
• Health Insurance Program, including medical, dental and vision (for qualifying teammates)
• Free access to mental health resources and licensed counselors (for qualifying teammates)
• Opportunities for advancement in a growing company. Do you care about working for an ethical, environmentally-focused company? Do you thrive working in a supportive and collaborative environment that values and solicits open and honest communication? Then you will love working at Luke’s Lobster! We believe all boats rise when you put people, community, and the environment at the heart of all decision-making.

Duties & Responsibilities

We offer delicious, high-quality seafood that our guests love. To make that happen you’ll be-

• Preparing and serving a simple, seafood-centric menu (there’s no cooking but some minor food prep)
• Engaging in friendly guest interaction
• Taking orders and recommending products at the register
• Performing opening and closing duties, including cleaning and setting up for shifts
• Utilizing your exceptional attention to detail, safety, cleanliness and organization
• Communicating Luke's mission of serving sustainable, traceable seafood (We’re a certified B-Corp!)
• What does that mean? Check it out here: https://www.bcorporation.net/community/lukes-lobster

Qualifications

• Preparing and serving a simple, seafood-centric menu (there’s no cooking but some minor food prep)
• Engaged guest interaction and frequent table-touches
• Taking orders, recommending products, and creative merchandising at the register
• Opening and closing duties including cleaning (sweeping, mopping, light dishes, setting up for AM/PM shift)
• Exceptional attention to cleanliness and organization
• Communicating Luke's mission of serving sustainable, traceable seafood

The Luke's Lobster Story

Luke’s Lobster was born out of the dream of Maine native and third-generation lobsterman, Luke Holden, to bring the quality lobster rolls of his youth to the big city. He and business partner, Ben Conniff, opened their first lobster shack in NYC’s East Village in October 2009. Now, almost 15 years later, Luke’s Lobster brings traceable, sustainable seafood to guests across the globe. We work directly with fishermen to hand pick the best seafood, bring it straight to our own seafood company in Saco, ME and then ship directly to our shacks, grocery partners, and consumers. From the dock to our guests, we’ve cut out the middleman. This means higher quality, better tasting seafood for you to enjoy and a fairer price for our fishermen. We know our fishermen, we know where and how they fish, and we work together to protect our oceans for tomorrow.

We are proud and passionate about the work environment we have fostered and are excited to see it continue to grow. We value diversity, creativity, transparency and open communication from all levels. Please visit www.lukeslobster.comfor more inform

Equal Opportunity Statement

Luke's Lobster provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to any status, including but not limited to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Luke's Lobster complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Luke's Lobster expressly prohibits all forms of workplace harassment. Improper interference with the ability of Luke's Lobster employees to perform their job duties may result in discipline up to and including discharge. Essential job functions include standing for sustained periods of time, lifting objects from lower to higher positions, ascending or descending stairs, and bending, crouching, and reaching to low and high places. Luke's Lobster is a participant of E-Verify.

Job Types: Full-time, Part-time

Pay: From $15.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid sick time
• Paid training
• Referral program

Shift:

• Day shift
• Evening shift

Ability to Commute:

• Boston, MA 02116 (Required)

Work Location: In person

Salary : $11 - $15