What are the responsibilities and job description for the Front Desk Receptionist position at LuLu Dental, LLC?
**Overview:**
We are a small private practice seeking a highly organized, friendly, and customer-focused Front Desk Receptionist to join our team. The ideal candidate will provide exceptional support to our office operations and ensure a welcoming environment for our patients.
**Duties:**
- Greet patients and visitors in a professional and friendly manner, handling all front desk tasks with poise and efficiency.
- Manage patient appointments using computerized systems.
- Provide exceptional customer support, answering phone calls, responding to emails, and addressing patient concerns in a timely and professional manner.
- Utilize computer literacy skills to maintain accurate records, update patient information, and complete administrative tasks.
- Assist with various administrative tasks such as mail distribution, document filing, and data entry.
- Maintain a clean and organized reception area, including reception desk, waiting room, and other public areas.
- Utilize phone systems to make and receive calls, and to take messages.
- Collaborate with other office staff members to ensure seamless office operations.
- Maintain confidentiality and adhere to all HIPAA regulations.
**Experience:**
- Prior experience in the dental industry is REQUIRED.
- Proven experience in calendar management, computerized systems, and customer support. We use Oryx as our dental software. Experience with SoftDent also preferred.
- Strong organizational and communication skills are essential for success in this role.
- Ability to work in a fast-paced environment and adapt to changing priorities is a must.
We offer a supportive work environment, competitive salary, and opportunities for professional growth. If you are a motivated and detail-oriented individual with a passion for providing excellent customer service, we encourage you to apply for this rewarding role.
Job Type: Full-time
Benefits:
- 401(k)
- Employee discount
- Paid time off
Schedule:
- Day shift
- Monday to Friday
- No nights
- No weekends
Work Location: In person