Vendor Compliance Coordinator

Description

Join the LuCrew!

Lulus Vision

At Lulus, our team is committed to offering the best possible service to our customers throughout the world. Our fun and casual work environment focus on innovation and teamwork at all levels of the organization. We are always on the lookout for talented and dedicated people to join the Lulus team as we continue to build our community!

Our Commitment

Lulus is proud to be an equal-opportunity employer and strives to create an organizational climate that fosters belonging, dignity, and justice so that all of our team members can show up as their authentic selves and thrive. We are committed to increasing the representation of marginalized people across our team through hiring practices that value lived experience and unique perspectives. Our work environment embraces creative expression, collaboration, and connection without the expectation of assimilation.

The Vendor Compliance (VC) Coordinator will be expected to assist in coordinating vendor returns, reviewing a product for issues, creating and delivering reports to Lulus personnel, and tracking holds, returns, and chargebacks on Google dock(s). This position will be responsible for conducting audits of the QC team's production results, and working in Admin WMS to maintain the product pipeline. As a result of this person's efforts, Lulus will be able to provide our customers with high-quality merchandise, as well as ensure streamlined and efficient VC communication, QC, and inbound processes.

This position will be based in Ontario, CA.

What You'll Do

• Maintain knowledge of standards outlined in the Lulus Vendor Contract.

• Measure and quality check new and updated products by the Lulus Vendor Contract guidelines.

• Work cross-functionally with the Receiving, Buying, and Creative teams on product issues.

• Assist QC Operations Supervisor with coordinating and consolidating vendor returns.

• Maintain return bin accuracy.

• Assist in vendor communications.

• Work cross-functionally with CA/PA warehouse to consolidate vendor returns.

• Troubleshoot and provide reporting on PO exceptions that occur during the IB/QC production cycle.

• Daily standard reporting for multiple departmental functions.

• Perform audits of QC function and provide insight and feedback to Manager, RTV specialist, and Leads for VC/QC function.

• Other duties as assigned by the Operations Leadership team.

What You'll Need

• Excellent communication; written (Slack or email), oral, and group facilitation.

• Intermediate technical aptitude; general computer & network troubleshooting.

• Intermediate knowledge of warehouse processes and concepts.

• Demonstrate cooperative behavior with colleagues, supervisors, and managers at all times.

• Ability to build and maintain positive relationships both internally and externally.

• Ability to work independently and take initiative where needed.

• Works well under pressure. Meet multiple, and sometimes competing deadlines.

• Intermediate knowledge of Admin, Microsoft Office, and google drive.

• Excellent attendance and reliability.

Nice to Have - Bonus Points!

• 1 yrs. experience in a warehouse operation reporting preferred

• Experience with warehouse management systems preferred

• NetSuite experience preferred

What You'll Love About Us

• Great Company Culture - Where you can be you!

• Work that stays at work - Genuine work/life balance

• Rest and Relaxation - Paid time off, 8 Holidays, 2 floating days

• Health Benefits - Medical with FSA, Dental, and Vision

• Prepare for the future - 401(k) with a 4% company match

• Wardrobe Perks - 30% employee discount!

We're ready to meet you! Come help us achieve our ambitious goals!

Qualifications

Salary : $22 - $25