What are the responsibilities and job description for the Service Manager position at LUMA Residential?
Job Details
Description
Take Charge as a Service Manager at LUMA Residential – Now Offering a $1,000 Hiring Bonus!
At LUMA Residential, we believe in the power of well-maintained, welcoming communities. As a Service Manager, you’ll lead the charge in keeping our properties running smoothly, creating spaces that residents are proud to call home. If you’re an experienced leader with technical expertise and a passion for teamwork, we invite you to join our team—and as a welcome, we’re offering a $1,000 hiring bonus paid on your first full paycheck!
What You’ll Do
As a Service Manager, you’ll bring the LUMA Playbook to life by:
- Delivering Excellence in Maintenance: Complete all service requests, including HVAC and appliance repairs, within 24 business hours.
- Driving Preventive Maintenance: Schedule and execute preventive maintenance and monthly property and hazard inspections.
- Leading Make-Ready Processes: Oversee and schedule the complete make-ready process to ensure units are move-in ready.
- Managing Inventory: Maintain organized parts and supplies inventory to ensure seamless operations.
- Championing Safety: Lead and train your team in safe work habits through weekly and monthly meetings.
- Upholding Property Standards: Monitor curb appeal daily to maintain the community’s visual and functional excellence.
- Being on Call: Stay available for rotating on-call responsibilities to support residents and operations.
Qualifications
Who You Are
You’re a proactive leader who’s ready to roll up your sleeves and take ownership of property maintenance. You’ll thrive in this role if you:
- Have at least two years of full-time apartment maintenance experience.
- Are skilled in written and verbal English communication (bilingual preferred).
- Own the necessary tools and have access to a reliable, insured motor vehicle.
- Hold formal maintenance training, including CFC II certification and a current pool operator’s license.
- Are committed to workplace safety and adept at implementing and monitoring safety programs.
- Possess a valid driver’s license and a high school diploma or equivalent.
- Are willing to contribute to additional tasks, like grounds cleaning or painting, as needed.
Why Join LUMA?
At LUMA Residential, we’re committed to your growth and success. When you join our team, you’ll benefit from:
- $1,000 Hiring Bonus: Paid on your first paycheck as a thank-you for choosing LUMA!
- Competitive Compensation: Your skills and expertise will be rewarded.
- Professional Development: Gain access to training that helps you lead effectively and maintain high standards.
- Supportive Environment: Work with a team that values collaboration and excellence.
What Sets Us Apart?
LUMA’s Playbook is the foundation of our success, built on professionalism, integrity, and teamwork. As a Service Manager, you’ll play a critical role in delivering on these principles by leading a high-performing team and maintaining the quality and safety of our communities.
Apply Today
Are you ready to lead, make an impact, and earn raving fans? Join LUMA Residential as a Service Manager and help us create exceptional living experiences. Apply now to start your journey with us—and don’t forget about the $1,000 hiring bonus waiting for you!
