Senior Manager Labor Relations

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

The Senior Manager Labor Relations develops, and leads in executing, proactive labor / management relations strategies and actions to ensure positive employee relations and to enable business priority achievement. Provides strategic labor / employee relations consultation and support to leaders of non-union represented employees in a mixed union / non-union environment. Partners with other HR functional areas and leads the business to ensure Lumen is a world class organization relative to labor relations.

Work Location

This is a remote opportunity open to candidates located anywhere in the U.S.

The Main Responsibilities

Develop strategy around positive employee relations and enable frontline supervisors in building strong, direct relationships with employees

Develop strategic plans and lead execution for union representation election campaigns

Deliver strategic solutions leveraging data and business leader relationship building

Drive effective large-scale, company-wide program management

Ability to drive multiple pro-active initiatives cross-functionality, in collaborative, matrixed environment

Use metrics and measurements to articulate long-term business value

Leverage data to develop resolutions to complex problems that require frequent use of creativity

Use judgment within broadly defined policies and practices

Exert significant latitude in determining objectives of assignment and challenge current state

Contribute to establishment of organization's strategic goals

Demonstrated influencing capability

Executive presentation skills

Practical knowledge and proven employment-related practices such as grievance advocacy, arbitrations and agency charges

What We Look For in a Candidate

Minimum Qualifications

8 years in an HR and / or Labor Relations role in a mixed union, non-union environment or in a management position supervising union personnel (or both) with a Bachelors

6 years in an HR and / or Labor Relations role in a mixed union, non-union environment or in a management position supervising union personnel (or both) with a Masters

Has first-hand experience in the strategic planning and execution of union representation election campaigns (preferred)

Skills

Program management – organize and drive activities related to multiple interconnected initiatives accomplishing a single strategy

Results oriented – perseverance to press through obstacles and engage the necessary resources to achieve objectives

Communication and influence – highly effective written & verbal communication along with strong influencing behaviors

Leadership presence – regular interaction and influence of manager and above levels, company-wide

Analytical mindset - analytical approach with the ability to translate data into meaningful solutions

Attention to detail – ability to assess high level trends as well as identify smaller issues that can have broader impact on the business

Data management – good functional capabilities across the Microsoft office suite, specifically TEAMs, SharePoint, Excel, Word, and Power Point

Stakeholder management and reporting – ability to incorporate user requirements into processes, recommendations, and on-going programs

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges :

129,639 - $172,852 in these states : AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.

136,121 - $181,494 in these states : CO, HI, MI, MN, NC, NH, NV, OR, and RI.

142,603 - $190,137 in these states : AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA.

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and / or sales compensation) as you move through the selection process.

Learn more about Lumen's :

Benefits ()

Bonus Structure

What to Expect Next

Based on your job application information you may be given the opportunity to complete a video interview immediately after applying. This will include a set of questions for you to record a response to in addition to Game Challenges. Completion of this video interview is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to complete the video interview. We strongly recommend that you complete this within 5 days of your application date.

Requisition # : 336866

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and / or motor vehicle reports and / or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page () . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Application Deadline

02 / 19 / 2025

Salary : $129,639 - $172,852