What are the responsibilities and job description for the Change Management Manager/Organizational Change Management (OCM) position at Lumen Solutions Group Inc.?
Job Description
I. DESCRIPTION OF SERVICES
The company requires the services of 1 Project Manager 3, hereafter referred to as Candidate(s), who meets the general qualifications of Project Manager 3, Project Management and the specifications outlined in this document for the Company.
All work products resulting from the project shall be considered "works made for hire" and are the property of the Company and may include pre-selection requirements that potential Vendors (and their Candidates) submit to and satisfy criminal background checks as authorized by Texas law. The company will pay no fees for interviews or discussions, which occur during the process of selecting a Candidate(s).
Project managers are the people in charge of a specific project or projects within a company. As the project manager, your job is to plan, budget, oversee and document all aspects of the specific project you are working on. Project managers might work by themselves or be in charge of a team to get the job done.
The company is looking for a Project Manager to oversee a new project, Legislative Tracking System (LTS) replacement using the Power Platform tools. The project/solution would result with a system that is scalable, stable, user friendly system for tracking legislation, cost estimates and implementation of legislation. Implements standard project management industry practices. Understands the PMI framework as well as how to establish a project organization and methodology. Must be familiar with Project Delivery Framework and QAT reporting requirements for major Texas Information Resource projects. The successful candidate understands business and technical objectives of modernization project and works closely with multiple key project stakeholders and Vendors. The worker will be expected to manage communicates to clients and IT teams and must develop strong relationships with key decision-makers. Creates project charters, work plans, project tracking documents, and other related project artifacts as necessary. Be able to comprehend and communicate complex technical designs and implementations as well as complex business processes. Develops and makes presentations as required to leadership and oversight entities (e.g., steering committees, QAT, etc.) Serves in an analyst capacity as required. Some on-call support may be required depending on project phase.
The Worker will need to perform the following tasks and assignments:
II. CANDIDATE SKILLS AND QUALIFICATIONS
Minimum Requirements:
Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity.
Years
Required/Preferred
Experience
10
Required
Project Management Experience for large-scale Enterprise Implementations
8
Required
State of Texas or Similar Federal/State Project Management Experience
8
Required
Project Management /Systems Analyst Experience leading and managing legacy modernization projects
5
Preferred
State of Texas Project Delivery Framework Experience
3
Preferred
Experience with Texas Statewide systems
1
Preferred
Experience with low code/no code solution
1
Preferred
Knowledge of State of Texas QAT process for major Information Resources project (MIRP)
The company requires the services of 1 Change Management Manager/Organizational Change Management (OCM) 2, hereafter referred to as Candidate(s), who meets the general qualifications of Change Management Manager/Organizational Change Management (OCM) 2, Information Technology Services Management (ITSM Operations) and the specifications outlined in this document for the Company.
All work products resulting from the project shall be considered "works made for hire" and are the property of the Company and may include pre-selection requirements that potential Vendors (and their Candidates) submit to and satisfy criminal background checks as authorized by Texas law. The company will pay no fees for interviews or discussions, which occur during the process of selecting a Candidate(s).
The Organizational Change Manager will use change management principles and practices to lead and manage the change management activities and integrate change and user adoption initiatives for a large-scale department transition and transformation project. Under the direction of the Company’s (HHSC) Information Technology (IT) Project Management Office (PMO), this position will provide direct support to the project manager and project team overseeing the successful delivery of the project. This role is essential for ensuring a smooth transition and adoption of new processes, systems, and structures within the IT department. Activities may include assessing potential change impacts, developing change management plans, identifying, and analyzing key stakeholders, tailoring communication to agency stakeholders, training, risk management, and collaboration with other teams to ensure coordination, and feedback collection.
Experience
6
Required
Overall experience in IT operations with solid change management knowledge.
5
Required
Proven experience in change management, preferably within large-scale transformation projects.
4
Required
Strong understanding of change management principles, methodologies, and tools.
4
Required
Experience in change management background based on ITIL principles and practices is preferred.
4
Preferred
Certification in change management (e.g., Prosci or CMAP) or years of experience equivalent
4
Preferred
Ability to influence and build relationships with stakeholders at all levels.
4
Preferred
Ability to manage ambiguity and push through business challenges to drive results and demonstrate a strong sense of accountability and follow through.
4
Preferred
Strong problem-solving and analytical skills.
4
Preferred
Excellent communication, presentation, and facilitation skills.
ontractor. The contractor must have their own equipment. Access to a virtual desktop set up (software) will be provided by Lumen’s client, allowing the user access to the required systems and technology.***
Lumen Solutions Group Inc. is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.
I. DESCRIPTION OF SERVICES
The company requires the services of 1 Project Manager 3, hereafter referred to as Candidate(s), who meets the general qualifications of Project Manager 3, Project Management and the specifications outlined in this document for the Company.
All work products resulting from the project shall be considered "works made for hire" and are the property of the Company and may include pre-selection requirements that potential Vendors (and their Candidates) submit to and satisfy criminal background checks as authorized by Texas law. The company will pay no fees for interviews or discussions, which occur during the process of selecting a Candidate(s).
Project managers are the people in charge of a specific project or projects within a company. As the project manager, your job is to plan, budget, oversee and document all aspects of the specific project you are working on. Project managers might work by themselves or be in charge of a team to get the job done.
The company is looking for a Project Manager to oversee a new project, Legislative Tracking System (LTS) replacement using the Power Platform tools. The project/solution would result with a system that is scalable, stable, user friendly system for tracking legislation, cost estimates and implementation of legislation. Implements standard project management industry practices. Understands the PMI framework as well as how to establish a project organization and methodology. Must be familiar with Project Delivery Framework and QAT reporting requirements for major Texas Information Resource projects. The successful candidate understands business and technical objectives of modernization project and works closely with multiple key project stakeholders and Vendors. The worker will be expected to manage communicates to clients and IT teams and must develop strong relationships with key decision-makers. Creates project charters, work plans, project tracking documents, and other related project artifacts as necessary. Be able to comprehend and communicate complex technical designs and implementations as well as complex business processes. Develops and makes presentations as required to leadership and oversight entities (e.g., steering committees, QAT, etc.) Serves in an analyst capacity as required. Some on-call support may be required depending on project phase.
The Worker will need to perform the following tasks and assignments:
- Acting as a liaison between stakeholders and project team
- Overseeing design and development work
- Ensuring project meets the standard HHSC guidelines and procedures and developing project artifacts in accordance with Texas Project Delivery Framework
- Completing documentation required for the Quality Assurance Review for Texas Technology projects
- Managing the project, overseeing, and tracking development progress, and ensuring project assignments and progresses align with project timelines
- Developing, monitoring, and maintaining progress of project plans
- Documenting risks, issues, and contingency plans; ensuring resolution of issues and removal of project barriers
- Controlling and reporting progress to the Project Steering Committee, including escalating any risks and issues, as appropriate, in a timely manner
- Providing weekly status updates (written and verbal) and conducting regular project team status meetings
- Overseeing the development of SDLC artifacts, ensure business requirements get translated into technical specifications, guide, and facilitate the SDLC process
- Developing and maintaining strong relationships with project sponsors and stakeholders.
- Possessing strong communication and presentation skills
- Possessing strong teamwork skills
- Transferring working knowledge to current staff
- Must possess communication, analytical, and interpersonal skills at all levels of an organization
- Must have experience in managing and coordinating business and technical teams
- Must possess strong presentation skills
- Must possess problem-solving skills and ability to multi-task
- Must possess knowledge of project management body of knowledge (PMBOL) and software development lifecycle methodologies
- Must be able to work independently
- Must be able to work in a diverse team environment
- Must be able to work collaboratively with a variety of partners and stakeholders to ensure understanding of project goals and progress.
- Must be able to retain knowledge of environment and systems once given instruction
- Must be able to work around projects and deadlines with readiness to put in extra effort when necessary
- Must be able to perform related work as assigned
II. CANDIDATE SKILLS AND QUALIFICATIONS
Minimum Requirements:
Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity.
Years
Required/Preferred
Experience
10
Required
Project Management Experience for large-scale Enterprise Implementations
8
Required
State of Texas or Similar Federal/State Project Management Experience
8
Required
Project Management /Systems Analyst Experience leading and managing legacy modernization projects
5
Preferred
State of Texas Project Delivery Framework Experience
3
Preferred
Experience with Texas Statewide systems
1
Preferred
Experience with low code/no code solution
1
Preferred
Knowledge of State of Texas QAT process for major Information Resources project (MIRP)
- Lumen and / or its clients will not provide equipment (Laptop, monitor, etc.) to the selected c
The company requires the services of 1 Change Management Manager/Organizational Change Management (OCM) 2, hereafter referred to as Candidate(s), who meets the general qualifications of Change Management Manager/Organizational Change Management (OCM) 2, Information Technology Services Management (ITSM Operations) and the specifications outlined in this document for the Company.
All work products resulting from the project shall be considered "works made for hire" and are the property of the Company and may include pre-selection requirements that potential Vendors (and their Candidates) submit to and satisfy criminal background checks as authorized by Texas law. The company will pay no fees for interviews or discussions, which occur during the process of selecting a Candidate(s).
The Organizational Change Manager will use change management principles and practices to lead and manage the change management activities and integrate change and user adoption initiatives for a large-scale department transition and transformation project. Under the direction of the Company’s (HHSC) Information Technology (IT) Project Management Office (PMO), this position will provide direct support to the project manager and project team overseeing the successful delivery of the project. This role is essential for ensuring a smooth transition and adoption of new processes, systems, and structures within the IT department. Activities may include assessing potential change impacts, developing change management plans, identifying, and analyzing key stakeholders, tailoring communication to agency stakeholders, training, risk management, and collaboration with other teams to ensure coordination, and feedback collection.
Experience
6
Required
Overall experience in IT operations with solid change management knowledge.
5
Required
Proven experience in change management, preferably within large-scale transformation projects.
4
Required
Strong understanding of change management principles, methodologies, and tools.
4
Required
Experience in change management background based on ITIL principles and practices is preferred.
4
Preferred
Certification in change management (e.g., Prosci or CMAP) or years of experience equivalent
4
Preferred
Ability to influence and build relationships with stakeholders at all levels.
4
Preferred
Ability to manage ambiguity and push through business challenges to drive results and demonstrate a strong sense of accountability and follow through.
4
Preferred
Strong problem-solving and analytical skills.
4
Preferred
Excellent communication, presentation, and facilitation skills.
ontractor. The contractor must have their own equipment. Access to a virtual desktop set up (software) will be provided by Lumen’s client, allowing the user access to the required systems and technology.***
Lumen Solutions Group Inc. is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.
