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Training Facilitator

Lumen Solutions Group Inc.
Owings Mills, MD Full Time
POSTED ON 2/27/2025
AVAILABLE BEFORE 4/26/2025
Job Title: Training Facilitator

Purpose: The Training Facilitator will design and deliver impactful training programs that build employee skills, strengthen existing capabilities, and equip the workforce to meet both current and future business demands. This role is responsible for conducting virtual and in-person training sessions to maximize the reach and effectiveness of the training programs.

Key Responsibilities:

  • Facilitate both virtual and in-person instructor-led training sessions, applying adult learning principles to engage learners and drive behavioral change.
  • Analyze business trends and feedback from training sessions to refine and enhance training content and delivery.
  • Assist in the development and maintenance of training materials to ensure accuracy and relevance.
  • Collaborate with coordinators to schedule training sessions and manage related logistics.

Supervisory Responsibilities: This position does not have direct reports but may provide guidance to less experienced staff and lead matrixed teams as necessary.

Qualifications:

  • Education: Bachelor’s Degree, or an additional 4 years of relevant work experience in lieu of a degree.
  • Experience: Minimum of 2 years of experience in delivering training or teaching adult learning modules to large audiences.

Knowledge, Skills, and Abilities:

  • In-depth understanding of adult learning methods and delivery principles.
  • Proficient in Learning Management Systems (LMS) and video editing software.
  • Skilled in Microsoft Office applications.
  • Strong research, analytical, and organizational skills, with the ability to meet multiple deadlines.
  • Effective communicator with the ability to convey information clearly and engage diverse groups.
  • Strong interpersonal skills for building and maintaining positive relationships.

Additional Requirements:

  • Must be adaptable to a fast-paced environment with shifting priorities and deadlines.
  • Ability to handle customer service demands from internal and external stakeholders, including those who may be challenging.

Equal Employment Opportunity: The company is committed to equal employment opportunities for all applicants, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disability status, or genetic information.

Physical Demands: Primarily a seated position with occasional walking or standing. Regular use of hands for typing and handling small objects. May occasionally lift weights up to 25 pounds.

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