What are the responsibilities and job description for the Senior Lead Program Manager position at Lumen?
Lumen connects the world. We are igniting business growth by connecting people, data, and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust, and transparency. People power progress.
Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required.
Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.
We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
The Role
The Senior Lead Program Manager will be in a highly visible, strategic position within the new Infrastructure and Operations Modernization organization. This key position will support the Product and Ecosystem simplification effort in support of the larger commitment Lumen has made for realization by end of 2027. The Senior Lead Program Manager will drive migration strategy development and needed solutioning within the Enterprise Operations organization. The migration solution will include the processes, test, and training plan, and supporting documentation needed to implement the migration at scale while surpassing customer expectations. This role involves developing migration strategies for one of three segments : Connectivity / Transport, Voice, or Over the Top services, and identifying which segment they align best with to be able to lead an intermediate solutioning squad made up of subject matter experts this role will lead to drive needed results.
The ideal candidate will lead with a strategic mindset and drive innovation in partnership with internal stakeholders and team members, exemplifying Lumen’s 8 cultural beliefs of Teamwork, Trust, Transparency, Clarity, Courage, Customer Obsession, Growth Mindset, and Allyship.
Location
This is a fully remote position open to candidates based anywhere in the U.S. with potential for 5-10% travel.
The Main Responsibilities
- Understand and communicate the product and eco simplification strategy provided to the teams you will be leading.
- Partner with key stakeholders to ensure all migration impacts are addressed and a gap analysis with an action plan is delivered.
- Achieve quality results by leveraging all appropriate resources.
- Provide consultative services to the impacted operations teams as well as the impacted business units.
- Detail oriented leadership and communication as well as leadership level readouts.
What We Look For in a CandidateRequired
Preferred
Compensation
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience, and other relevant factors.
Location Based Pay Ranges
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing.
What to Expect Next
Based on your job application information you may be given the opportunity to complete a video interview immediately after applying. This will include a set of questions for you to record a response to in addition to Game Challenges. Completion of this video interview is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to complete the video interview. We strongly recommend that you complete this within 5 days of your application date.
Requisition # : 335985
If you are selected for a position, there will be a background screen, which may include checks for criminal records and / or motor vehicle reports and / or drug screening, depending on the position requirements.
Disclaimer
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
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Salary : $103,711 - $138,281
