Clinical Training Team Lead, Aesthetic (Remote)

Title: Clinical Training Team Lead, Aesthetic

Reporting to: VP, Sales Operations and Training

Location: Fully Remote

Travel extensively throughout the assigned territory (50%-60%) to conduct training sessions, provide on-site support, and foster relationships with clinical teams.

About Lumenis:

Energy to Healthcare Lumenis is a global leader in the field of minimally invasive clinical solutions for the Ophthalmology and Aesthetic markets and is a world-renowned expert in developing and commercializing innovative energy-based technologies, including Laser, Intense Pulsed Light (IPL) and Radio-Frequency (RF).

Read more at http://www.lumenis.com

We are looking for a dynamic and experienced Clinical Training Team Lead to join our Aesthetic Team.

Position Overview: Leads and develops clinical training programs for medical devices, ensuring excellence in education delivery, team performance, and customer support while maintaining compliance with industry standards.

Leadership & Management:

• Directs clinical training team operations, including workforce planning, scheduling, and performance management
• Manages departmental budget, including training events, travel expenses, and resource allocation
• Oversees team credentialing and continuous education programs
• Develops and maintains staffing strategies for both full-time and per diem personnel
  
  
  

Training Excellence & Quality:

• Establishes and maintains clinical training standards and protocols
• Evaluates trainer competency and performance through structured assessment programs
• Designs and implements clinical education resources and programs
• Manages adverse event reporting and resolution
• Conducts regular program audits and effectiveness evaluations
  
  
  

Program Development & Innovation:

• Creates and maintains standardized training methodologies and materials
• Develops comprehensive training agendas and experience frameworks
• Implements best practices across training programs
• Establishes metrics for measuring training effectiveness
• Drives continuous improvement initiatives
  
  
  

Operational Standards & Communication:

• Develops and enforces division-wide standardization including:
• Professional communication protocols
• Customer interaction standards
• Training documentation requirements
• Brand consistency (email signatures, virtual presence)
• Creates frameworks for ongoing practice support and customer engagement
  
  

Cross-Functional Collaboration:

• Partners with Product Development for training input
• Coordinates with Regulatory Affairs for compliance requirements
• Collaborates with Sales/Marketing for field alignment
• Engages with Quality Assurance for process improvement
  
  
  

Key Performance Metrics:

• Quarterly Hands-On Training Sessions Conducted
• Quarterly Virtual Trainings Conducted
• Quarterly Industry Events- Days Attended
• Customer Satisfaction Scores
• Budget management effectiveness
• Days to Close a Work Order
  
  
  

Additional Considerations:

• Travel requirements
• Territory/geographic scope
• Remote work expectations
• On-call responsibilities
  
  
  

Required Qualifications

Certification Requirements

• Must have a license in the medical field or aesthetics training certificate
  
  
  

Clinical Experience In Aesthetics

• 5 years of hands-on experience in aesthetic laser treatments
• Experience in facial anatomy, skin care, and advanced techniques within the aesthetic field.
• Proficiency in performing clinical procedures while ensuring patient safety and satisfaction.
• Previous experience in a medical spa, dermatology clinic, or cosmetic surgery practice is highly preferred.
  
  
  

Training & Educational Experience

• 2-3 years of experience in clinical education or training roles, preferably within the aesthetics or medical field.
• Proven track record of designing and delivering training programs for aesthetic professionals
• Experience in creating training materials (manuals, presentations, online content) that teach clinical skills and aesthetics best practices.
• Ability to train at diverse skill levels, from beginners to advanced professionals, and adapt the curriculum accordingly.
  
  
  

Leadership & Management Experience

• 1-2 years of leadership experience in managing a clinical training team or overseeing clinical education within an aesthetic organization.
• Ability to coordinate and manage multiple training sessions and schedules, ensuring consistency and quality across all sessions.
• Experience in providing feedback and evaluations to trainees, fostering a culture of continuous improvement and professional growth.
• Strong problem-solving skills to address training challenges or clinical issues as they arise.
  
  
  

Compliance & Industry Standards Experience

• Familiarity with aesthetic industry regulations and guidelines, including FDA, HIPAA, and state-specific regulations for medical aesthetics.
• Experience with compliance in aesthetic procedures, ensuring that the training programs align with legal and ethical standards.
• Ability to assess and ensure that all trained professionals adhere to safety protocols in clinical practice.
  
  
  

Experience With Technology & Digital Tools

• Familiarity with Learning Management Systems (LMS) and digital training tools to track progress and improve the learning experience for trainees.
• Experience with simulation tools or virtual training platforms, especially in complex aesthetic procedures (if applicable).
• Understanding of how to leverage technology to enhance both live and online training modules for aesthetic professionals.
  
  
  

Compensation & Benefits:

• Competitive Base Salary Bonuses
• Monthly Car and Home Office Allowance
• Travel & Entertainment Expense Budget for work-related activities
• Comprehensive Benefits Package including:
• Medical, Dental, and Vision coverage
• Company-matched 401(k)
• Employee-paid Life/AD&D/LTD Insurance
• Benefits start on Day 1
• Paid Time Off (PTO), Paid Holidays, and Sick Leave to support a healthy work-life balance
• Join a team with an exceptional company culture that fosters growth and collaboration