What are the responsibilities and job description for the Surgical Scheduler position at Luminis Health?
Position Objective:
Overall responsibility for scheduling surgical/procedural patients’ surgical/procedural procedures achieving 98% accuracy rate.
Essential Job Duties:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
- Communicates professionally with physicians, physicians' office staff and co-workers providing excellent customer service skills and works collaboratively with a variety of individuals.
- Create and schedule patients for surgical /procedural procedures in the appropriate Scheduling module. As needed prints daily OR schedule for the following day as well as weekend schedule.
- Answers all incoming phone calls with proper greeting 100% of the time. Continuously checks department and individual voicemail throughout the day returning phone messages promptly.
- Responds to department emails as assigned in department rotation.
- Rearranges cases upon request of physicians or physicians' staff and/charge nurse of HP OR, ESP OR, Endoscopy, Interventional Radiology and Cardiac Cath lab.
Educational/Experience Requirements:
- High School Diploma or equivalent
- Two years of related work experience with knowledge of medical terminology and anatomy is required
Required License/Certifications:
- None
Working Conditions, Equipment, Physical Demands:
There is a reasonable expectation that employees in this position will not be exposed to blood-borne pathogens.
Physical Demands -
The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.
The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.
