Warehouse Attendant

Lumos is looking for a full-time Warehouse Attendant! Are you a detail-oriented, organized individual with a passion for coordination and inventory management? We're looking for a Warehouse Attendant who is eager to play a critical role in supporting our operations by managing shipping, receiving, inventory control, and distribution. This is an exciting opportunity to be at the heart of our warehouse operations, ensuring our team has everything they need to keep projects moving smoothly!

As a Warehouse Attendant, you’ll be responsible for managing all incoming and outgoing shipments from both internal and external customers. You’ll keep inventory accurate and organized, ensuring materials are ready for technicians and contractors whenever they need them. Whether it’s stocking shelves, performing cycle counts, or prepping gear for installation, you’ll be the one making sure everything is in place and running efficiently.

• Fully-onsite, full-time opportunity***
  
  

Company Summary

Lumos provides 100% Fiber-Optic Internet access to more than 375,000 homes and businesses in Virginia, North Carolina, and South Carolina and has recently announced expansion into Ohio, Illinois, Kentucky, and Alabama.

We believe that the possibilities of tomorrow can’t be built on the infrastructure of yesterday. That’s why we’re building a 100% Fiber Optic network from the ground up for families, businesses, and communities, backed by local, expert customer service. An Internet built for that most hopeful of all things – the future. Because whatever the future holds, Lumos makes it faster.

Our Mission and Values

At Lumos, we are driven by our commitment to a brighter tomorrow. We take pride in being the first to deliver 100% Fiber Optic Internet for families, small businesses, and communities. We know the possibilities of tomorrow can’t be built on the infrastructure of yesterday. And when we deliver uninterrupted Internet and limitless capacity, we create new opportunities for everyone.

We believe that the past is over, and the future is fast. That’s why we are who we are: the disruptors of the status quo. Guided by our purpose and startup mindset, we step up, move first, and adapt as we go. Here, there’s no hierarchy, only hustle.

We are all servant leaders, confident in our purpose and humble enough to pay close attention to the details. We all have the power to help solve problems and find solutions for our customers and teammates - and we do - by putting people first and doing whatever it takes to build loyalty with our customers and within our team.

We’re passionate about our customers’ experience. Their futures don’t stand still, and neither do ours. We’ll never stop reinventing ourselves to meet our customers’ evolving needs - because we know that our work, delivering 100% fiber optic internet, truly changes people’s lives.

Essential Functions

• Orders, receives, and distributes all equipment – stocking shelves and maintaining all inventory.
• Tests equipment before distributing to field colleagues (DSL, Set-top Testing, modems, etc.).
• Takes action daily to ensure materials, tracked in applicable operating systems, prepped, tested, physically allocated, and made ready for pickup by technicians.
• Distributes equipment to team members – making sure they are fully equipped to launch and troubleshoot Lumos service directly with customers.
• Works safely following established safety practices; takes advantage of regular training opportunities including for new equipment, procedures, and installation and repair processes.
• Controls costs by employing efficient work practices, evaluating purchases, effectively using material and supplies, utilizing fixed assets, and practicing good time management.
• Performs monthly cycle counts and physical hand counts bi-annually, tracking data in Excel.
• Responds to requests from colleagues in the field, inputting data into the appropriate system.
• Contributes admin duties like material management, time reporting, order clearing, and audits.
• May need to travel to other warehouses with appropriate notice.
• Performs other duties as assigned, including departmental and cross-functional projects.
  
  

Knowledge, Skills, & Abilities Required

• Solid interpersonal skills, as well as written and verbal communication skills.
• Competent computer and organizational skills; working knowledge of Microsoft Office.
• Ability to manage multiple priorities simultaneously.
• Excellent vendor relations and customer service skills.
  
  

Other Experience & Requirements

• 3 years’ warehouse experience required.
• High school diploma or equivalent required.
• Valid state driver’s license.
• Forklift experience & experience with physical inventory and cycle counts preferred.
• Proactive, independent, and ability to take initiative to keep on-task and on-target.
• Fiber or Telecom industry experience preferred.
  
  

Benefits & Perks

Our commitment to communities includes recruiting and rewarding the Lumos team members who are working together to build a brighter tomorrow.

We Have

• Comprehensive health, dental, and vision coverage.
• Competitive compensation packages, including bonus options for eligible positions.
• Paid Time Off & Paid Holidays.
• Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs).
• 100% employer-paid life and disability insurance.
• Employee Assistance Program (EAP) with access to professional support for life’s challenges.
• 401K plan w/ up to 5% employer contribution and a self-directed brokerage option.
• Wellness program offering education and cash incentives for gym attendance and nutrition programs.
• Employee referral bonuses.
• Discounts on Lumos Fiber Internet for employees who live in our service areas.
  
  

At Lumos we recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. We have a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination, including harassment, because of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We will provide reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws.