Senior Project Manager

We are seeking an experienced and dynamic Senior Project Manager for a long-term contract in Austin, TX (Hybrid work setting). This role will be leading the coordination and successful implementation of a new vendor platform and offers the opportunity to drive a key initiative in the public sector, working closely with multiple stakeholders, third party vendors, and internal leadership to ensure a seamless onboarding experience. The ideal candidate will have a strong background in project management, stakeholder engagement, and technical coordination, with the ability to adapt to diverse systems and environments.

Key Responsibilities:

Vendor Coordination & Implementation:

• Serve as the primary liaison between the client and the vendor throughout the platform onboarding process.
• Collaborate with the vendor to ensure a structured, phased rollout across participating counties.
• Support the vendor in gathering requirements, troubleshooting issues, and refining processes for county onboarding.

Stakeholder Engagement:

• Foster clear communication and alignment of expectations with stakeholders.
• Identify and document key contacts, technical resources, and system capabilities.
• Conduct meetings, workshops, and regular status updates with stakeholders to track progress.

Technical Integration & Platform Interfacing:

• Assist stakeholders with integrating their systems with the new platform (including file uploads, configuration settings, and API usage).
• Understand and support various existing systems to ensure compatibility with the new platform.
• Work closely with technical teams to ensure data formats, transmission methods, and security protocols meet project requirements.

Project Coordination & Execution:

• Develop and maintain a detailed project plan, ensuring tasks, timelines, and milestones are met.
• Track and manage risks, escalating issues as needed to maintain project momentum.
• Oversee testing, training, and knowledge transfer activities for users.

Process Documentation & Reporting:

• Maintain thorough documentation of onboarding processes, workflows, and county-specific configurations.
• Provide regular reports to agency leadership on project status, risks, and key decisions.
• Capture lessons learned and ensure continuous improvement throughout the project.

Issue Resolution & Troubleshooting:

• Act as the liaison between stakeholders and the vendor to address onboarding challenges and technical issues.
• Facilitate troubleshooting sessions and document resolutions for recurring problems.
• Ensure compliance with the client 's IT security and data governance policies.

Change Management & Communication:

• Develop communication plans to keep stakeholders informed of project changes and expectations.
• Support stakeholders in adapting to new processes, ensuring minimal disruption to their operations.
• Provide training and reference materials to ensure successful platform adoption.

Minimum Requirements:

• 8 years of experience managing large-scale IT projects, preferably in government or public-sector settings.
• 8 years of experience leading complex projects involving multiple stakeholders and integration efforts.
• 8 years of experience developing and executing project plans, managing timelines, and mitigating risks.
• 8 years of experience coordinating with government entities and managing distributed teams.
• 5 years of experience conducting meetings, training sessions, and status updates with stakeholders at various levels.
• Familiarity with data exchange methods, including file uploads, APIs, and system integrations.
• Certification in Project Management (PMP or equivalent).

Preferred Qualifications:

• Experience working in complex multi-vendor or multi-team IT environments.
• Previous experience with public-sector IT projects, especially those involving large-scale system rollouts.

What We Offer:

• Competitive Compensation
• Generous Benefits program including Medical, Dental, Vision, Short-term disability insurance and more
• Hybrid Work setting

This is a long-term contract opportunity in Austin, Texas and no sponsorship can be provided. Candidates must be able to pass a background check. Luna Data Solutions, Inc. provides equal employment opportunities to all employees. All applicants will be considered for employment and prohibits discrimination and harassment of any type without regard to age, race, color, religion, sexual orientation, gender identity, sex, national origin, genetics, protected veteran status, and/or disability status.