What are the responsibilities and job description for the GHL Expert position at LunaJoy?
Job Title : GHL (GoHighLevel) Expert Department : Product / IT Reports to : Product Manager
About Luna Joy Luna Joy is a leading provider of mental health services, specializing in supporting women through their mental wellness journey. We offer holistic therapy and medication management to help women overcome challenges like postpartum mental health issues. Our dedicated team of professionals works in a collaborative, flexible, and remote environment, ensuring comprehensive care for our clients. We are rapidly expanding and committed to improving access to quality mental health services across the U.S.
Job Overview We are looking for a GHL (GoHighLevel) Expert to join our marketing and operations team. As a GHL Expert, you will manage and optimize our GoHighLevel CRM platform to enhance client acquisition, retention, and overall marketing efficiency. You will be responsible for creating and automating workflows, managing pipelines, and ensuring our systems are streamlined for both clinical and administrative operations. You will also bring a proactive approach to improving systems, enhancing processes, and contributing to a positive work environment. This role requires a deep understanding of GHL and the ability to translate business needs into actionable solutions.As part of the Luna Joy team, you will play an essential role in directly contributing to support the mental health journey of one million women with purpose-driven innovation, unwavering compassion, and transformative care. You will need speed to adapt quickly and efficiently, and the drive to be 1% better every day, constantly striving for improvement. Additionally, you will demonstrate compassion and contribute to a positive work environment by giving and getting joy in your daily interactions. These values will enable you to effectively contribute to important areas of focus and responsibility.
Key Responsibilities :
- Manage and optimize the GoHighLevel CRM platform to improve marketing, client retention, and business operations.
- Create, automate, and maintain workflows, pipelines, and campaigns to support various departments, including marketing and clinical operations.
- Collaborate with the marketing team to implement and track automated communication strategies (e.g., email marketing, SMS campaigns).
- Integrate third-party tools and applications within the GHL platform for enhanced functionality.
- Provide support for onboarding new team members into the GHL system, offering training as needed.
- Analyze and report on campaign performance metrics, offering recommendations for improvements.
- Troubleshoot any technical issues within the platform and ensure all processes are running efficiently.
- Work closely with the operations team to ensure alignment of CRM strategies with overall business objectives.
- Continuously research new features and updates within GHL and propose ways to improve current systems.
Qualifications :
Nice to Haves :
Why Luna Joy?
Compensation & Benefits :
Access to educational resources and professional development opportunities.
At Luna Joy, we are committed to fostering a diverse, inclusive, and equitable workplace where all team members feel valued and respected. We believe that diversity of backgrounds, experiences, and perspectives strengthens our ability to support women's mental health. We encourage individuals from all backgrounds, including those from historically underrepresented groups, to apply and join us in creating a positive impact in our communities. Everyone is welcome at Luna Joy, and we are dedicated to building a work environment where you can thrive and bring your whole self to work.
PI262421780
Salary : $8