What are the responsibilities and job description for the Automotive Service Manager position at Lupient Automotive Group?
Job Description
Job Description
Lupient KIA of Milwaukee is looking for an experienced Automotive Service Manager to join our team! We positioned ourselves in the market for continued growth and repeat business and are looking for a leader to take charge of fixed operations, focusing on providing a great customer experience, a high quality of work, and a thriving environment that not only attracts and retains customers, but employees alike.
JOB RESPONSIBILITIES
- Hires, trains, counsels, and monitors the performance of service department team
- Establishes and maintains good working relationships with customers to encourage repeat and referral business
- Ensures that all phone calls and customers are greeted promptly and are given fair estimates on costs and time required for repairs / maintenance
- Effectively communicates with team members regarding work direction, expectations, and coaching
- Prepares and administers the annual operating budget for the Service Department
- Maintains reporting systems required by general management and factories
- Monitors daily productivity reports and payroll records
QUALIFICATIONS
BENEFITS
As part of the Lupient Automotive Group, an established and respected family-owned dealer in the industry for over 50 years, we realize that our people are our greatest asset, and because of that, we value our employees, invest in them, and support their development toward continued advancement. In addition to being a leader in the industry, we take being a leader in our community seriously, and, therefore, we reinvest by donating our time, efforts, and charitable contributions to many local organizations. If you are committed to advancing your career while being part of a greater cause, come join us in delivering on the high standards the Lupient family is known for – “ Doing the right thing ”.
All positions are subject to pre-employment drug screening and background checks.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law .
