Sales Associate

Department: Wholesale

Reports To: 1-Location Manager

JOB SUMMARY: Join our dynamic Sales Team and be part of delivering an exceptional level of service and support to our valued customers and team members. As a Lurvey Supply Sales Associate, you will play a crucial role in assisting customers with their orders, product selection, and addressing their unique needs related to our comprehensive inventory and range of services. By embracing an "EVERYBODY SERVES" mentality you will embody and exemplify a customer-centric mindset, ensuring that every interaction is marked by excellence. By fostering personal relationships, both with our loyal customers and partnered vendors, you will contribute to the growth and success of our business. Together, let's create an unparalleled experience for all.

Duties and Responsibilities:

• Answer incoming calls
• Accurately invoice customer orders
• Communicate with Sales Management Team to facilitate customer needs
• Maintain sales displays and stocking in sales office
• Maintain office cleanliness
• Communicate with customers regarding their orders, deliveries and inquiries
• Develop and maintain personal relationships with Lurvey customers and partnered vendors

• Knowledge of business and other applicable computer-based and smart phone applications to allow efficient training on applicable systems
• Knowledge of general office equipment
• Ability to communicate in both oral and written form
• Suburb customer service skills and a willingness to learn our inventory are a must
• Ability to work as a team member in a fast-paced environment
• Ability to discern customer needs and direct them in the purchasing process
• Ability to complete tasks in the appropriate time frame and respond to request in a timely fashion
• Strong problem-solving skills
• Physical overall requirements range from sedentary work (prolong amounts of sitting) to medium-duty work (exerting up to 50 lbs. occasionally, 30 lbs. frequently and up to 10 lbs. constantly)
• Other physical activities include climbing (using feet and legs and/or hand and arms), reaching, standing for sustained periods of time, walking for long distances, lifting (moving objects vertically and/or horizontally), fingering (use of computer keyboard), grasping objects, feeling (touching with hands), talking (speaking detailed information) and hearing (perceiving sound)
• Visual acuity to operate motor vehicles and/or heavy equipment
• Ability to adapt to indoor and outdoor environmental conditions
• Bilingual (Spanish) is a bonus

• Minimum of high school diploma or GED
• Landscape/horticulture/outdoor living or similar industry background - is a plus
• Purchasing or inventory management experience - is a plus