Parent Support Case Manager

*Applicants who apply through third-party sites (Indeed, Monster, etc.) will receive an email from ApplicantPro to complete their application.*

SUMMARY

The Parent Support Case Manager position entails the coordination and advancement of LFSRM's Refugee School program with emphasis on parent engagement and support. This includes the training and education of clients, in collaboration with community partners and key members of the diverse communities who act as community liaisons to promote family well-being. The Parent Support Case Manager will administer services and facilitate parent-student engagement with schools, teachers and service providers. This position will report directly to the Education Services Program Manager.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Supports, trains, and educates community navigators to disseminate and promote program initiatives via direct communication and outreach via in-home and or community based gatherings.
• Design and administer parent engagement curriculum and ALL activities in a culturally and linguistically appropriate
• Responsible for monthly planning and reporting of all community navigators' program activities and
• Ensures that program services are provided in accordance with program requirements and agency
• Record all program activities and submit a report on a weekly basis to program manager to include, parent and student attendance, progress reports, achievements and challenges.
• Collaborates with all agency staff and other VOLAGS for referrals, orientations to facilitate parent/teacher conferences facilitating
• Keeps informed about refugee and immigrant issues and available services, use current information to better identify and serve students, parents and community members.
• Provides monthly programmatic reports to management and semi-annual grant reports to funder(s).
• Participates in all project-related partner meetings; and coordinate all LFSRM-related activities with other project partners based on grant scope of work and available resources .
• Advocacy for educational advancement of refugee students and
• Contributes to LFSRM's overall mission and goals.
• Attends all trainings, conferences and meetings as requested by program supervisor.
• Abides by high quality standards and adheres to service delivery expectations of LFSRM.
• Complies with all Federal, State, County, local and LFSRM contracts requirements.
• Performs other duties as assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Supervisory and organizational ability of program volunteers, Tutors and client mentors as applicable.
• Cross cultural sensitivity and knowledge with the ability and desire to work with people of other
• Fluency in speaking and writing English is Ability to speak and or write in other languages, especially those relevant to the refugee community (Arabic, Dari, Pashto, Burmese, French, Spanish, Swahili etc.) is preferred, but is not a requirement.
• Broad knowledge of practices, principles, and methods employed in the resettlement of refugees, including a working knowledge and understanding of US Immigration laws and regulations.
• Working knowledge and understanding of mainstream social service providers and other applicable community
• High comfort level with public speaking and teaching/training
• Excellent written English skills and ability to complete multiple narrative and technical reports on a routine
• Ability to collect, analyze and interpret program information needed to ensure compliance with program requirements, monitor program outcomes and complete requisite statistical reporting.
• Skills in problem solving, negotiations, decision making and mediating
• Ability to self-start and work well in a team Ability to take direction and apply learned knowledge in a timely manner.
• Computer skills in Word, Excel, and the use of email and other
• Possesses a valid state driver's license; has a reliable and consistently available vehicle; and is able to regularly travel throughout the agency's service area by way of interstate highways, and primary and secondary roads. Must carry automobile liability insurance at the level of $100,000/300,000/100,000.
• Demonstrates commitment to the mission, values and vision of Lutheran Family Services Rocky Mountains.

EDUCATION and/or EXPERIENCE

Associates degree from two-year college or university; or one to two years related experience working with diverse populations providing case management, educational support and/or training; or equivalent combination of education and experience.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Salary : $20 - $21