Demo

Care Coordinator Supervisor CCBHC

Lutheran Social Services of Illinois
Chicago, IL Full Time
POSTED ON 2/1/2025
AVAILABLE BEFORE 3/31/2025
Lutheran Social Services of Illinois is a not-for-profit social service agency with more than 70 program sites throughout the state of Illinois. Our services include counseling, mental health, substance abuse treatment, housing, work with prisoners and their families and services for older adults and a variety of services for children including preschool, foster care, and adoption.  
The full-time Care Coordinator Supervisor will lead LSSI’s CCBHC Care Coordination Team and to ensure that quality care coordination is provided to LSSI’s Portage Cragin Counseling Center clients. Manage the performance of the team in order to meet key performance measures, improve client outcomes, and meet the CCBHC standards.
Schedule: Monday through Friday 9am to 5pm
Benefits and Perks:
LSSI is growing! Come be a part of this rewarding environment, and enjoy the knowledge that you’re helping make a positive difference in the lives of others, as well as these career advantages: 
  • On Demand Flexible Paydays for earned wages through an app called Dayforce Wallet. 
  • Competitive salary based upon relevant education, experience and licensure. 
  • Salary $75,000/Annually. 
  • Opportunity for advancement. 
  • Comprehensive benefits package for Full-Time employees includes healthcare insurance, up to 26 days of paid time off per calendar year, 11 paid holidays, sick time, 403(b) plan, Employee Assistance Program, and flexible hours. 
  • The paid training you need to learn, grow, and succeed! 
 Essential Functions:   
  • Provide leadership and oversight of the CCBHC Care Coordination Team including hiring, mentoring, training, coaching, and termination.
  • Work with Program Development and other key stakeholders to develop and implement the CCBHC Care Coordination Team.
  • Ongoingly, ensure that the fidelity of the team and care coordination provided meets the CCBHC standards.
  • Ensure that care coordination plans meet the needs of the clients, that care is coordinated across LSSI’s continuums, and designated collaborating organizations (DCOs) are incorporated.
  • Manage caseloads to effectively meet the volume of clients referred for care coordination.
  • Track the performance measures of the team. Review and discuss them with team for continuous quality improvement.
  • Ensure that data and documentation are entered by team into CareManager is accurate and timely.
  • Work with Program Development Team to meet the CCBHC grant requirements, perform the reporting, and implement changes when necessary.
  • Participate as a member of the CCBHC Continuous Quality Improvement Team and collaborate for stronger client outcomes.
  • Performs other related tasks as needed.
Position Qualifications:  
  • Bachelor degree in nursing.
  • Graduate degree in social work, counseling, psychology.
  • If a Nurse, an unrestricted Illinois license as a Registered Nurse. 
  • If a Social Worker, be licensed as a LCSW. 
  • If a Counselor, be licensed as a LCPC. 
  • 3-5 years’ supervisory experience leading a team.
  • 2-3 years’ experience in providing care coordination to a behavioral health population. 
  • Experience using a care coordination platform, like CareManager.
  • Excellent communication, organization, presentation and pc/computer skills (including proficiency with Microsoft Office – Outlook, Word, Excel and PowerPoint) along with other related software.
  • A passion for behavioral health and inspired by mission-driven work. 
  • Driving for home visits and internal/external meetings. Valid state driver’s license in good standing is required. 
  • Travel in Chicago and surrounding suburbs, as required. 
  • Valid Illinois Driver’s License in good standing and access to an insured vehicle are required. 
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, sexual orientation, protected veteran status, pregnancy, any other characteristic protected by law.   

Salary : $75,000

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