What are the responsibilities and job description for the Supervisor of Social Services position at Lutheran Social Services of New York?
Job Details
Description
POSITION: Supervisor of Social Services
REPORTS TO: Director
CLASSIFICATION: Full Time
EXEMPT/NONEXEMPT: Exempt
Salary: $70,000 Annually
GENERAL DESCRIPTION: The Supervisor of Social Services provides supportive, educational, and administrative supervision to the social service staff while acting as the liaison between the participants and the Director.
The Supervisor of Social Services is classified as an essential worker, and as such accepts responsibility for the completion of their critical services to participants, on site, even during times of emergency. These include, but are not limited to, emergencies caused by: weather, nationwide pandemics, civil unrest, and domestic threat.
MAJOR DUTIES AND RESPONSIBLITIES:
- Acts so as to represent Lutheran Social Services of New York’s mission, values, ethics, upholds agency Code of Conduct, and ensure adherence to agency policy and procedures by social service staff.
- Provides supervision (of caseload and documentation) and support to social service staff (may include intern) via individual sessions, staff meetings, and in-house trainings.
- Monitors staff fulfillment of routine and additional assignments.
- Maintains compliance with standards set forth by program funding sources.
- Compiles data and prepares monthly reports for program funding sources, as well as assists Director with annual reports and other functions related to the program.
- Ascertains that client records are “audit-ready” at all times via in-house audits.
- Approves time cards, changes in schedule, and monitors staff attendance.
- Completes monthly calendar of events and schedules participant activities.
- Conducts participant assessment and crisis intervention.
- Participates in intake process, including selection and screening of participants.
- Assists in Human Resource matters, ordering/monitoring of supplies, petty cash custodial duties, and other tasks related to program functioning.
- Serves as liaison for on-site resources for participants as well as program representative for off-site resources, including development of relationships within the community.
- Demonstrates commitment to social justice and promotes equity by identifying and removing barriers, facilitating learning, cultivating community, and empowering others.
SUPERVISES:
- Social service staff
- Volunteers and interns as needed
Qualifications
EDUCATION:
- Master Social Worker (Licensed preferred), or Master in a related field, or other Master’s degree, including courses and certification that is relevant to serving the formerly homeless population, e.g. CASAC, HSBCP, MSc. In Administration.
EXPERIENCE:
- Two years’ (minimum) experience as a supervisor in the field of social services.
- Experience working with people with histories of substance abuse, HIV, homelessness and mental illness.
SKILLS & ABILITIES:
- Strong leadership/team building/coaching skills.
- Excellent clinical skills.
- Strong writing and speaking skills.
- Excellent administrative skills; highly organized and detail-oriented.
- Strong time management; able to handle multiple tasks and assignments at once.
- Flexible; able to work some holidays and weekends.
- Proficient in Internet Navigation, E-mail, and Microsoft Word.
Bilingual a plus, preferably in Spanish.
Salary : $70,000
