Senior Service Coordinator- Family Self-Sufficiency Program - Madison Area

Lutheran Social Services (LSS) is a private, non-profit, human service agency providing a variety of services throughout Wisconsin and Upper Michigan. Over the years, LSS has grown to become one of the largest human service agencies in the two state area serving more than 125,000 clients annually. We are looking for passionate, mission-driven individuals like you to help provide services including outpatient behavioral health management, international, domestic and special needs adoptions, older adult services, support services for children, youth and families, community corrections programs and support services for adults with disabilities and / or mental health concerns.

Motivated by the compassion of Christ, we help people improve the quality of their lives. Does this describe your personal mission statement? Are you motivated to serve by sharing your talents? If you would like to help us achieve our mission, please apply for the following opportunity.

Description

Lutheran Social Services of Wisconsin and Upper Michigan is currently hiring a Senior Service Coordinators to serve in our impactful Family Self Sufficiency Program.

FSS is a program that HUD has offered for over 30 years. It is employment-focused where our team works with low-income families to increase their earnings. We do an assessment and develop an action plan to improve participant education, credit or find resources to remove barriers of childcare, transportation, etc.

This is a benefit eligible role working approximately 36 hrs per week.

As the principal front-line staff responsible for implementation, FSS program coordinators are the backbone of the FSS program. FSS coordinators coach program participants, conduct needs assessments, provide referrals to services and trainings, and help participants stay on track to achieve their goals. FSS coordinators also maintain program records, build partnerships with service providers, report on program outcomes, and perform other tasks as required.

Essential Duties and Responsibilities :

• Implement the FSS program as required by 24 CFR 984
• Create, maintain, and update FSS Action Plan
• Create and implement an outreach plan and enroll FSS participant families, maintaining at least the minimum number to be served per this NOFO award (25 families for 1 FSS coordinator position)
• Ensure that an Individual Training and Services Plan (ITSP) is prepared for head of FSS family and each adult member of the FSS family who elects to participate
• Build partnerships with employers and service providers in the community and work with the Program Coordinating Committee (PCC) and with local service providers to ensure that FSS program participants are linked to the supportive services they need to achieve self-sufficiency.
• May also perform job development functions (e.g., outreach to potential employers)
• Encouraged to ensure that participants have greater access to financial education / literacy / empowerment / coaching programs that will help them acquire the knowledge and skills to make informed and effective decisions that ultimately help them reach their goals and achieve self-sufficiency and financial stability.
• Ensure that services and supports included in the participants' Contracts of Participation are provided on a regular, ongoing and satisfactory basis; participants are fulfilling their responsibilities under the Contracts; and FSS escrow accounts are established, and property maintained for eligible families.
• Monitor the progress of participants, promote opportunities for them to increase their income and address and eliminate barriers to advancement and graduation
• Oversee the account of forfeited escrow funds in accord with 24 CFR 984.305(f)(2)

ADDITIONAL AGENCY REQUIREMENTS (Required of all employees) :

PERKS :

By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program.

EDUCATION AND / OR EXPERIENCE :

TRAINING REQUIREMENTS (TO OBTAIN ONCE HIRED OR HAVE PREVIOUSLY ACQUIRED)

CERTIFICATES, LICENSES, REGISTRATIONS :

The incumbent of this position must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements.

TRAVEL : Day to day travel in the community or between sites may be required with some travel within the state for agency meetings, networking and training with external agencies. May include occasional overnight stays.

LSS is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other characteristic protected by federal, state or local law.

Qualifications

Education

Bachelor Degree of Hum. Serv. or Related Field (required)

Licenses & Certifications

Driver's License (required)

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)