What are the responsibilities and job description for the Assistant Concierge Director position at Lux Concierge & Amenity Management?
Join Our Growing Team at Lux Concierge – Exciting Career Opportunities Await!
Lux Concierge is seeking dedicated professionals to fill the role of Assistant Director. As a rapidly expanding concierge company, we are committed to providing exceptional service to our residents, and we're looking for top talent to help us elevate the experience even further.
What We’re Looking For:
We are searching for candidates with a background in luxury customer service, whether through direct concierge experience or in similar roles.
Key Responsibilities:
- Exceptional Customer Service: The ideal candidate will excel at making a positive impact, whether through small details or larger requests. As an active concierge, the Assistant Director will anticipate client needs and set high service standards for the team.
- Effective Communication: Strong verbal communication skills are essential. You must be able to remain calm and composed, even in high-pressure situations, while maintaining clear communication with clients and team members.
- Professionalism: We hold our team to the highest standards of ethics, professionalism, and integrity, and expect each member to lead by example.
- Commitment to Growth: We're looking for individuals eager to build long-term careers with Lux Concierge. Our company is invested in professional development and offers opportunities for growth and advancement.
- Leadership: As an Assistant Director, you will collaborate closely with the Director, gaining valuable insights while overseeing scheduling and payroll to ensure smooth operations.
Qualifications:
- Significant management experience in hospitality, service industries, or several years as a Concierge.
- Experience overseeing staff - scheduling staff, coaching/training, etc.
Why Lux Concierge?
- Full-Time Position
- Comprehensive Benefits: 401(k), Dental Insurance, Health Insurance, Paid Time Off and Vision Insurance
Schedule: Monday to Friday, 7 AM – 3 PM, with flexibility as needed.
If you are passionate about delivering outstanding service and are eager to grow your career, we would love to hear from you!
Apply now to join our dynamic team at Lux Concierge!
Job Type: Full-time
Benefits:
- Health insurance
- Life insurance
- Paid time off
Schedule:
- 8 hour shift
- Weekends as needed
Education:
- High school or equivalent (Preferred)
Experience:
- Microsoft Office: 2 years (Preferred)
- Customer Service: 3 years (Preferred)
- Leadership: 1 year (Preferred)
Work Location: In person
