What are the responsibilities and job description for the Customer Service Administrator position at Luxfer MEL Technologies?
Benefits:
As an innovative technology driven business, Luxfer MEL Technologies a global leader in the development, manufacture and supply of Magnesium and Zirconium based products. With our Luxfer core values of Customer First, Integrity, Accountability, Innovation, Personal Development and Teamwork, we create a drive and passion to achieve the highest of standards.
What’s great about working in this role:
As a Customer Service Administrator, you’ll play a critical role in coordinating across departments to ensure the efficient management of our customer orders. Your attention to detail, strong organizational skills, and ability to effectively communicate will contribute to our overall success. If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you.
Duties:
This position requires access to our export-controlled commodities, technical data, technology, and services. These items are restricted under the International Traffic in Arms Regulations (ITAR) to U.S. Citizens, Lawful Permanent Residents of the U.S., and properly licensed foreign persons.To conform to U.S. Government export regulations, applicant must be a i) a U.S. citizen or national, ii) U.S. lawful permanent resident (aka green card holder), iii) refugee under 8 U.S.C.
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- Medical, Dental and Vision coverage, eligible 1st of the month following hire
- Vacation, sick and personal time off
- 401k Plan with generous company match
- Disability and Life insurance
- Tuition Reimbursement
- Career advancement opportunities
- Salary starting at $45,000 depending on experience
As an innovative technology driven business, Luxfer MEL Technologies a global leader in the development, manufacture and supply of Magnesium and Zirconium based products. With our Luxfer core values of Customer First, Integrity, Accountability, Innovation, Personal Development and Teamwork, we create a drive and passion to achieve the highest of standards.
What’s great about working in this role:
As a Customer Service Administrator, you’ll play a critical role in coordinating across departments to ensure the efficient management of our customer orders. Your attention to detail, strong organizational skills, and ability to effectively communicate will contribute to our overall success. If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you.
Duties:
- Order Processing, including Purchase Order review and order tracking
- Quotation processing in support of the Sales Team
- Collaborate with other departments to ensure smooth operations and customer satisfaction
- Provide timely communications with customers to provide availability, shipping, and order status
- Maintain and update customer data as required
- Associate's Degree in Business or 3 years' experience in a similar role
- Strong organizational and time management skills
- Excellent attention to detail
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
- Ability to learn and navigate new software systems quickly
- Effective communication skills, both written and verbal
- Ability to work independently and as part of a team
This position requires access to our export-controlled commodities, technical data, technology, and services. These items are restricted under the International Traffic in Arms Regulations (ITAR) to U.S. Citizens, Lawful Permanent Residents of the U.S., and properly licensed foreign persons.To conform to U.S. Government export regulations, applicant must be a i) a U.S. citizen or national, ii) U.S. lawful permanent resident (aka green card holder), iii) refugee under 8 U.S.C.
- 1157, or iv) asylee under 8 U.S.C
- 1158, or be a properly licensed foreign person. Therefore, employment is contingent on compliance with ITAR regulations and successfully obtaining and maintaining the necessary export authorization license from the U.S. Department of Commerce Bureau of Industry and Security (BIS) or U.S. Department of State Directorate of Defense Trade Controls (DDTC). Candidates must be authorized to work in the US
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Salary : $45,000
