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Director Store Operations (Fleet Management)

Luxottica
Luxottica Salary
New York, NY Full Time
POSTED ON 4/20/2025
AVAILABLE BEFORE 5/15/2025

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Director Store Operations (Fleet Management)

Date : Jan 30, 2025

Location :

Manhattan, NY, US, 10065

Requisition ID : 874835

Position : Full-Time

We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business that is uniquely positioned to address the world’s evolving vision needs and the global demand of a growing eyewear industry.

With over 180,000 dedicated employees in 150 countries driving our iconic brands, our people are creative, entrepreneurial and celebrated for their unique perspectives and individuality. Committed to vision, we enable people to “see more and be more” thanks to our innovative designs and lens technologies, exceptional quality and cutting-edge processing methods. Every day we impact the lives of millions by changing the way people see the world.

Our unique business model and relentless pursuit of operational excellence ensures that consumers everywhere have access to products.

GENERAL FUNCTION

The Director of Fleet Management & Optimization develops strategic plans, and oversees execution of fleet related projects including location planning, store openings, closings, remodels, store maintenance and projects related to the in-store experience with an approved multi-million dollar budget. This role is responsible for overseeing a team responsible for executing the brands fleet projects including project logistics, new store opening procedures, fleet processes and procedures, operational readiness and management of all project deliverables. This role will partner with cross functional partners within EssilorLuxottica, Retail Host partners and vendors to define and deliver projects within agreed upon financial parameters, scope and service level agreements.

MAJOR DUTIES AND RESPONSIBILITIES

  • Plan and oversee the annual / quarterly / monthly operational execution plans for all store openings, closures, remodels, relocations and maintenance for the brand
  • Lead and execute the long-term strategy and roadmap for store planning to optimize penetration with Corporate and Franchise partners in alignment with brand strategy, goals and customer experience
  • Develop standardized reporting and analysis or operating standards, processes and procedures to evaluate the “health”, of the store fleet and identify opportunities for continued improvement
  • Evaluate, prioritize and lead implementation of projects related to continuously enhancing the physical store experience (design, fixturing, technology, maintenance) to ensure stores are positioned to deliver the best patient and customer experience
  • Serve as a primary liaison with Franchisees, vendors and cross functional leaders to ensure delivery of projects within agreed upon scope, objectives, and financial parameters for each project
  • Provide leadership and direction to the field leaders to ensure leaders adhere to scope, budget and timelines and execute projects with excellence; addressing issues and questions and building in process improvements for the future
  • Responsible for monitoring project progress and reporting to key partners and senior leaders to ensure that projects meet expectations, budgets, and deadlines
  • Maintain open communication with all involved project partners to improve operational needs
  • Align with other departments on projects, prevents and manages associated conflicts
  • Resolve post-implementation matters

BASIC QUALIFICATIONS

  • Bachelor’s degree or equivalent experience
  • 10 years’ experience in retail, project management or other technical discipline
  • Experience leading multiple, complex projects
  • Experience managing multimillion dollar budgets
  • Ability to lead multiple cross-functional teams
  • Proven ability to work effectively in a fast paced environment
  • Strong interpersonal skills with ability to work with and oversee team, as well as many levels of management
  • Strong analytical and organizational skills
  • Ability to define problems, collect data, establish facts, and draw valid conclusions
  • Results oriented
  • Excellent verbal and written communication skills
  • Self-motivated and ability to work under high pressure conditions
  • Knowledge of Windows based applications (Word, Excel, PowerPoint)
  • Ability to travel up to 30% of time
  • PREFERRED QUALIFICATIONS

  • Project Management experience within specialty retail operations
  • Experience with corporate store operations
  • Ability to read and understand architectural documents
  • Pay Range : 144,010.00 -230,987.60

    Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and / or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off / vacation, and various employee discounts.

    We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.

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