What are the responsibilities and job description for the Contact Center Appointment Specialist position at Luxury Bath of NJPA?
Job Overview
Join our esteemed and rapidly expanding bathroom remodeling company as a Call Center Representative, where your primary focus will be on scheduling appointments and addressing customer inquiries. This role is perfect for those who are enthusiastic and thrive in a collaborative environment.
Key Responsibilities
We are dedicated to fostering your professional development, offering a fast track to leadership positions for those who demonstrate strong commitment and performance.
Company Culture And Values
Our contact center is characterized by a fun, fast-paced, and supportive work environment. We celebrate a culture of collaboration and positivity, ensuring every team member feels valued.
Compensation And Benefits
This position is based in Hamilton, NJ and is NOT remote.
Employment Type: Full-Time
Join our esteemed and rapidly expanding bathroom remodeling company as a Call Center Representative, where your primary focus will be on scheduling appointments and addressing customer inquiries. This role is perfect for those who are enthusiastic and thrive in a collaborative environment.
Key Responsibilities
- Schedule appointments for clients with precision.
- Respond to inquiries with professionalism and empathy.
- Manage multiple tasks efficiently in a dynamic setting.
- Deliver exceptional customer service and support.
- A positive, team-oriented mindset.
- Strong work ethic and commitment to excellence.
- Exceptional communication abilities, both verbal and written.
- Proficiency in phone etiquette and customer interaction.
- Previous experience in telemarketing or a related field is preferred.
- Attention to detail and the ability to multitask effectively.
- Empathy and a supportive approach to client interactions.
We are dedicated to fostering your professional development, offering a fast track to leadership positions for those who demonstrate strong commitment and performance.
Company Culture And Values
Our contact center is characterized by a fun, fast-paced, and supportive work environment. We celebrate a culture of collaboration and positivity, ensuring every team member feels valued.
Compensation And Benefits
- Competitive hourly wage ranging from \(20 to \)25, complemented by performance-based commissions and bonuses.
- Flexible scheduling options to accommodate work-life balance.
- Comprehensive medical benefits and additional perks.
This position is based in Hamilton, NJ and is NOT remote.
Employment Type: Full-Time
