What are the responsibilities and job description for the DevOps Production Support Engineer position at Luytens Technology Solutions?
Overview
The DevOps Production Support Engineer plays a crucial role in ensuring the stability and reliability of the production environment. This role is essential for overseeing the day-to-day operations and maintenance of the production systems, as well as driving automation and optimization initiatives to enhance efficiency and performance.
Key Responsibilities
The DevOps Production Support Engineer plays a crucial role in ensuring the stability and reliability of the production environment. This role is essential for overseeing the day-to-day operations and maintenance of the production systems, as well as driving automation and optimization initiatives to enhance efficiency and performance.
Key Responsibilities
- Provide support for production systems and resolve incidents in a timely manner.
- Collaborate with development and operations teams to streamline deployment processes.
- Monitor system performance and implement proactive measures to prevent downtime.
- Create and maintain automation scripts for system configuration and maintenance.
- Conduct root cause analysis for production issues and implement corrective actions.
- Assist in capacity planning and scalability assessments for production infrastructure.
- Participate in on-call rotation to address urgent production issues outside of business hours.
- Implement security patches and updates in the production environment.
- Work on continuous improvement of monitoring and alerting systems.
- Document and maintain standard operating procedures for production support.
- Collaborate with cross-functional teams to implement best practices and optimize system performance.
- Contribute to disaster recovery planning and testing efforts.
- Troubleshoot and resolve complex technical issues related to production infrastructure.
- Participate in performance tuning and optimization efforts for production systems.
- Stay updated with industry trends and best practices in production support and DevOps.
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Proven experience in a production support or DevOps engineering role.
- Strong understanding of production infrastructure components such as servers, storage, and networking.
- Proficiency in automation tools and scripting languages like Python, Bash, or PowerShell.
- Experience with configuration management tools such as Ansible, Puppet, or Chef.
- Knowledge of containerization technologies like Docker and orchestration tools like Kubernetes.
- Familiarity with cloud platforms such as AWS, Azure, or GCP.
- Expertise in troubleshooting and root cause analysis of complex technical issues.
- Solid understanding of CI/CD pipelines and deployment processes.
- Ability to work effectively in a fast-paced, collaborative environment.
- Excellent communication and teamwork skills.
- Certifications such as AWS Certified DevOps Engineer or Certified Kubernetes Administrator are a plus.
- Experience with monitoring and alerting tools like Prometheus, Grafana, or Nagios.
- Knowledge of security best practices and compliance standards in production environments.
- Experience with database technologies such as MySQL, MongoDB, or PostgreSQL.
Azure Devops Support Engineer
Technogen International Company -
Plano, TX
Application Support/DevOps Engineer
TekWissen ® -
Frisco, TX
Production Support Engineer
Convergenz -
Coppell, TX