Operations Manager

Looking for a familia?

As an award-winning, woman-owned, minority-owned boutique engineering firm, we’re on the lookout for spirited candidates to join our ever-growing familia. Our mission is simple: deliver world-class engineering services while fostering close-knit collaborations with our clients. If you’re passionate, diligent, and ready to make an impact, you’ll find your place with us at LUZCO. Let’s exceed expectations together and make engineering a space where everyone belongs.

You're more than an employee. You're a familia member. As a member of the familia, we make sure this is more than just a job.

• Benefits:We’ve got you covered with top-notch medical, dental, and vision insurance, plus a 401k match, paid time off, and yes, free monthly massages!
• Work-Life Balance:Flexibility is our thing. While we do ask everyone to be in the office from 9 am-3 pm, you can tailor the rest of your schedule to fit your life. Paid Time Off and Holidays are part of the package too!
• Diversity:We thrive on diversity and the unique perspectives everyone brings. Our team is a melting pot of skills and experiences, which helps us approach challenges from all angles
• Growth:Your growth is our priority. Whether it’s tuition reimbursement for school or certifications, you’ll work closely with industry pros to map out and achieve your career goals
• Giving Back:We’re all about making a difference. Each year, we set aside paid time off for you to get involved in your community and give back
• Work Environment:Enjoy a relaxed vibe with weekly staff meetings (lunch included!), a fully stocked kitchen, a dog-friendly office, a relaxed dress code, and weekly happy hours!
  
  

Sound like a familia you're ready to join? Here's the details on what we are looking for in this position:

Essential Duties And Responsibilities

• Develop, implement, and monitor quality control standards and procedures
• Conduct internal audits to ensure compliance with regulatory requirements and company standards
• Collaborate with departments to resolve quality issues and ensure products/services meet organizational and customer expectations
• Support continuous improvement initiatives to enhance quality performance across processes
• Coordinate NCRs treatment
• Manage and troubleshoot IT systems, including software, hardware, and network infrastructure
• Ensure that IT solutions support business needs and optimize workflow efficiency
• Coordinate with IT vendors and service providers to maintain system reliability and security
• Assist employees with technical issues and provide training on new IT tools and processes
• Manage workplace injury reports and implement corrective actions as needed
• Lead and implement ESG initiatives
• Oversee the maintenance, repair, and operation of the company's facilities
• Coordinate office space utilization, including layout planning and space optimization
• Manage relationships with external vendors and contractors for facility services
• Mentor and develop department supervisors, fostering professional growth and skill development
• Conduct regular performance reviews and provide coaching to ensure alignment with department goals
• Other duties as assigned
  
  

Knowledge and Skill

• A bachelor's degree in business, engineering, or a related field is preferred, or equivalent experience in process improvement, or leadership position
• Proven leadership skills with the ability to motivate teams, delegate effectively, and drive operational success
• Strong understanding of quality control systems, safety regulations, IT infrastructure, and office management practices
• Excellent organizational, project management, and mutitasking abilities
• Strong communication skills with the ability to work collaboratively across teams
• Proficient in using office software and IT systems, including project management tools and databases
• Strong problem-solving skills and attention to detail
  
  

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