What are the responsibilities and job description for the OPERATIONS SUPPORT SPECIALIST position at LVSYS CORP?
Position: Operations Support Specialist
Company Overview
Buildable, a custom software development company based in McMinnville OR is looking for an Operations Support Specialist to join our team. This role provides administrative and technical support for our team and plays a critical role in ensuring that our organization’s processes are smooth and efficient.
Who is Buildable? We are a team of dynamic and motivated people, creatives, engineers, and project managers who build creative and innovative software solutions for our clients. We work hard, have a sense of humor, value human connections, and invest in the ongoing training of our people. Great people make great software.
We envision a world in which software development is an engine for creative thinking, efficient work, and productive, happy organizations. We build software that serves people, not the other way around. Our collaborative approach, Agile mindset, and passionate team combine to deliver solutions that help our clients solve business challenges from the major to the mundane.
We offer competitive benefits, including 90% company-paid medical, vision, and dental health care; two weeks all federal holidays (and extra days for Christmas and New Year’s) PTO; and safe harbor 401(k) matching. We are located in charming downtown McMinnville in the heart of Oregon wine country.
The Operations Support Specialist duties include and are not limited to:
- Administrative support, which includes scheduling meetings, processing emails, maintaining records, and creating reports.
- Coordinate with team members to ensure that the organization’s processes and systems are integrated and running efficiently.
- Provide IT support, which includes troubleshooting and resolving issues and providing training and support to users.
- Monitor customer sites and perform regular maintenance tasks.
- Manage office supplies, which includes ordering, receiving, and maintaining stock levels.
- Communicate with external partners, such as suppliers and vendors, to ensure that the company’s processes and systems run smoothly.
- Continuously monitor and improve processes to increase efficiency and reduce costs.
- Assist with compliance and regulatory requirements.
Minimum Qualifications:
- High school diploma.
- 1-2 years of customer service experience.
- Strong verbal and written communication skills.
- Good problem-solving skills.
- Strong attention to detail.
- Well-organized and effective time management skills.
- Good customer service skills.
- Fully eligible to work in the United States
Preferred Qualifications:
- 2-3 years of customer service experience.
- 1-2 years of IT support experience
- Experience working with a software development company.
Required Technical Skills:
- Proficient with Microsoft Office Suite.
Preferred Technical Skills:
- Knowledge of Jira
Office Location:
- McMinnville, Oregon - Onsite
Ready to apply?
Buildable is an Equal Opportunity Employer
