What are the responsibilities and job description for the Operation Specialist position at LX Pantos America?
Job Responsibilities
- Prepare and distribute all required air and ocean import documentation in a timely fashion to appropriate parties (i.e. delivery orders, arrival notice, etc.)
- Communicate with vendors and customers to obtain documents required to satisfy transaction requirements
- Track, trace, and monitor progress of shipments and deliveries to ensure timely processing
- Communicate with air and ocean carriers, origin and destination locations regarding shipment status, special handling, and delivery of freight
- Mediate delivery requirements and shipment tracking between customers, truckers, brokers, warehouses, and vendors to ensure proper delivery
- Ensure accuracy and completeness of import documentation
- Input, distribute A/P invoices and ensure timely A/R collection
- Act as an operational liaison with customer to provide excellent, professional customer service
- Handle order fulfillment operations, billing, and customer service functions in a timely manner
- Negotiate rates & find additional competitive (service and rates) vendors
Requirements
- BA or Associated degree preferred
- Bilingual in Korean/ English preferred
- Ocean/Air Logistics with a minimum 2 years in global trade industry experience
- Excellent computer skills
- Ability to work in a fast-paced environment within a team setting
- Ability to multitask and work efficiently
- Strong inter-personal and communication skills, both verbally and written
Benefits
- Medical, Dental, Vision Insurance Plan (100% Employer paid)
- 401K Plan w/ Employer Match
- Life Insurance Plan (100% Employer paid)
- Generous PTO, Paid Holiday, Floating Holiday
- Lunch provided
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