What are the responsibilities and job description for the Operations Manager position at LX Pantos America?
Responsibilities and Duties
- Plans, organizes, directs and controls all general operations within the warehouse.
- Responsible for achieving Key Performance Indicators (KPI) metrics.
- Manages customer/vendor relations.
- Reports daily operational topics to the Head of warehouse logistic operations.
- Maintains and develops Standard Operating Procedures (SOP)
- Manages inventory control, shipping, and receiving to achieve high performance and low damage levels. Reports accuracy, timing and damage results vs. standards.
- Responsible for determining staffing needs as volume and projects dictate.
- Responsible for DC security and safety programs.
- Manages all aspects of employee relations, including performance reviews and disciplinary issues, conducting reviews for GM’s direct reports and assuring OM, supervisors are conducting periodic reviews for their reports.
- Responsible for handling special projects.
- Maintain physical facility and ensure clean working environment.
- Keeps correct equipment capacity for effective cost-efficient warehouse results.
- Directs Maintenance and PM programs for lift truck fleet.
- Incorporates and manages all Safety programs and reporting
- Manages all supply vendors and purchasing.
- Manages all aspects of the distribution operations for the designated shift.
- Maintains a working knowledge of all operating systems pertaining to the work area.
Education & Experience Requirements
- Minimum 5-6 years of supervisory experience in distribution or manufacturing environment or comparative schooling plus work.
- High School Diploma or GED; BS/BA Degree preferred
- Proven success in maintaining quality, service, and client relationships in a high-paced setting.
- Experience working in team oriented, multi-shift environment.
- Proven competencies in MS Excel, Word, and Outlook.
- Experience with WMS, LEAN/Six Sigma, inventory management, project leadership, and team building is preferred.
- Flexible to work all hours and job stability of no more than 3 jobs in the past 7 years
Skill Requirements
- Bilingual proficiency in Korean and English
- Skill in interpersonal communication.
- Skill in using a personal computer and associated software applications including word processing, spreadsheets, and databases.
- Clamp-certified (Preferred).
Benefits: Medical, Dental, Vision, Life, STD, LTD, AD&D, 401K, and generous PTOs/ paid holidays
Job Location: Holland, MI, 49423
Job Type: Full-time
