What are the responsibilities and job description for the Automotive Service Writer (Kenosha) position at Lynch Chevrolet of Kenosha?
Lynch Chevrolet is THE largest growing dealership in the Lake County area. Want to work in a state-of-the-art facility every day?
We offer one of the most competitive compensation plans in the industry & a clear career path.
WE OFFER :RESPONSIBILITIES :
- Meet with customers and determine their needs for repair and / or service of their vehicle issues
- Increase customer satisfaction by building customer relations.
- Maintain the company’s standards for ethical business practices, professional image, orderliness, customer service and good employee and community relations.
- Monitor the progress of each vehicle throughout the day, and updating customers frequently
- Increase profitability by maximizing sales & execute retail promotions.
- Responsible for overseeing the technician working on customers’ vehicle including their time management / efficiency, parts ordering, job completion times.
- Oversee and participate in quality control.
- Participate in the development and documentation of Standard Operating Procedures as appropriate.
- High School Diploma or equivalent.
- Accredited training in service advisor skills, customer satisfaction and quality control.
- Automotive service advisor experience.
REQUIREMENTS :
