What are the responsibilities and job description for the Dental Receptionist position at Lyndhurst Dental Group?
Job Summary
We are a small private office seeking a dedicated and organized Dental Receptionist to join our dynamic dental team. The ideal candidate will be responsible for providing exceptional customer service while managing the front desk operations. This role requires a strong understanding of medical terminology, excellent communication skills, and proficiency in various administrative tasks to ensure a smooth patient experience.
Duties
- Greet patients warmly and manage the check-in process efficiently.
- Schedule and confirm appointments .
- Maintain accurate patient records, ensuring all files are up-to-date and compliant with clinic standards.
- Handle incoming calls, addressing patient inquiries and providing information about services.
- Process patient billing and insurance
- Assist with clerical tasks
- Collaborate with dental staff to facilitate patient flow and enhance overall clinic operations.
- Uphold confidentiality and adhere to HIPAA regulations regarding patient information.
Requirements
- High school diploma or equivalent
- Proficiency dental terminology and experience with dental administrative support preferred.
- Familiarity with Open Dental, PPO and Medicaid insurances
- Strong customer service skills with the ability to interact positively with patients and staff alike.
- Previous experience in a dental or medical clinic setting is desirable
- Excellent organizational skills and attention to detail to manage multiple tasks effectively.
- Ability to work collaboratively within a team-oriented environment while maintaining professionalism at all times.
Join our team as a Dental Receptionist where you can make a difference in the lives of our patients while contributing to a positive work atmosphere!
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Expected hours: 34 – 36 per week
Benefits:
- Continuing education credits
- Employee discount
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- No nights
- No weekends
Ability to Commute:
- Cleveland, OH 44124 (Required)
Ability to Relocate:
- Cleveland, OH 44124: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $20