What are the responsibilities and job description for the TERRITORY SALES REPRESENTATIVE position at Lyons Specialty Co LLC?
Description
ABOUT US:
Lyons Specialty Company., LLC is an independent wholesale distributor servicing 500 accounts in convenience store retail and foodservice across Louisiana, Mississippi, and Arkansas. We are a family owned and operated business with over 100 years of stability, experience, and success. Our success is based on a strong commitment to maximizing the potential of our customers and employees alike. We are dedicated to adding value and supporting the internal growth of our talented and committed team!
ABOUT THE ROLE:
SNAPSHOT: The Territory Sales Representative represents and acts as the “Face of Lyons” providing the highest level of customer service to our retail and foodservice customers. The role is responsible for servicing, maintaining, and growing existing accounts; while also, identifying, opening, and managing new business development within your territory to achieve and exceed revenue, profitability goals and complete customer satisfaction.
- DEPARTMENT: Sales
- REPORTS TO: Regional Sales Manager (RSM)
- COMPENSATION: Base Salary Commission, Bonus Eligibility, Car Allowance
- BENEFITS: Health, Dental, Vision, Basic Life, Short/Long Term Disability, PTO, 401(K)
- COMMITMENT: Full-Time (Monday-Friday at least 40 hours per week)
- TERRITORY: Southwest Louisiana / Lake Charles (and surrounding area)
ESSENTIAL FUNCTIONS & RESPONSIBILITIES:
- Represents Lyons in a professional manner providing friendly service through direct communication and in-store customer support.
- Build and foster strong customer relationships to ensure customer satisfaction and maintain profitable partnerships for both the company and customer.
- Regularly call, visit, and work with existing and new customers within territory to provide analysis of current and potential capabilities that support customer growth.
- Communicate and educates customers on products, services, programs, credit terms, sales analysis reports and promotional strategies available through Lyons Specialty Co.
- Ensures customers are provided with all the tools and training needed to properly place orders in a timely and consistently.
- Maintain knowledge of company core product lists, plan-o-gram compliance, and discontinued, inactive, and replacement items. Remain current with industry trends, supply chain availability, and company offerings.
- Prospects and grows sales through establishing new accounts and increasing sales to existing customer base to meet and/or exceed company gross profit objectives.
- Communicate and work collaboratively with the accounting department and customers to ensure all balances are current and credit terms are being met.
- Promotion, preparation, and attendance at company tradeshows, partnership conferences, and other marketing events.
- Participate in and attend mandatory sales meetings: bi-weekly (virtually) and monthly (in-person)
- Perform other duties as assigned.
Requirements
ABOUT YOU:
PREFERRED EXPERIENCE & QUALIFICATIONS:
- High School diploma or equivalent. Bachelor’s degree in business or related field preferred.
- 3 years professional and successful experience in outside sales and customer service at the distribution or retail level. In-store direct delivery / customer contact in Consumer Package Goods Sales preferred.
- Strong knowledge and proficiency in Microsoft Office (Outlook, Word, Excel, Teams) and sales software.
- Disciplined work ethic and self-motivated to have sound methods for follow-up and work independently of direct supervision and as part of a team.
- Must reside and able to travel within the assigned territory - Southwest Louisiana /(Lake Charles areas)
KEY ABILITIES & SKILLS:
- Enthusiastic and driven to prospect (cold call) for new business, build customer rapport and close the sale.
- Fast-paced and multi-faceted, requiring a broad skillset of sales, merchandising, order replenishment, marketing, problem solving, time management and customer service.
- Interact effectively with all levels of management and employees through communication in-person, over-the-phone, and in-writing.
- Problem-solving, critical thinking and analytical skills to adjust sales strategies.
VALUABLE CHARACTERISTICS (that define Lyons Specialty Co. Culture):
- Pride – Being and doing your best even when no one else is looking.
- Passionate – The internal drive for individual, team, and company.
- Adaptable – A willingness to change when necessary.
- Resourceful – Using existing tools and processes to execute responsibilities timely and accurately.
- Winning – Self-motivated and goal-driven to go out and win the day – EVERY DAY!
PRE-EMPLOYMENT REQUIREMENTS:
Applicable candidates will be required to submit authorization and successfully complete Pre-Employment Screening:
- Criminal Background Investigation.
- Motor Vehicle Record and Valid Driver’s License
- Pre-Employment Drug and Alcohol Test.
The above information is intended to describe the general nature, preferred abilities, and level of the work being performed by individuals assigned to this role. It is not intended to be an exhaustive list of all duties, responsibilities and skills required. Furthermore, they do not establish a contract for employment.
Lyons Specialty Co., LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to individual’s race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status, or any other status protected by applicable law.