What are the responsibilities and job description for the Implementation Project Manager I position at Lytx, Inc.?
Why Lytx: The Implementation Project Manager I (IPM) works on the Installation Services team and coordinates with clients to plan and execute installations of our products into client vehicles. The ideal candidate will have some experience in operations, planning or scheduling with rigorous attention to detail, strong problem-solving skills, and will be comfortable communicating with clients. Successful candidates will bring a relentless execution mentality and an energetic, focused mindset for putting points on the board every day. You’ll Get To: Manage all aspects of product installations into client vehicles, including but not limited to accurate shipment of devices and accessories to be installed, coordination of technician resources to perform the installations, availability of and access to client vehicles, monitoring of installation project progress, and resolving any related issues. Create installation plans which meet client needs as well as internal milestones. Establish appropriate client expectations regarding process and schedule. Generate supplier work orders and client sales orders consistent with planned delivery schedules and lead time. Coordinate with Logistics to ensure devices are shipped accurately and timely to client installation locations, are installed on-time by installation technicians and functioning properly, and are generally meeting client requirements. Follow up on execution. Monitor progress. Monitor and report on supplier and client performance against planned installation activities. Plan projects. Initiate execution. Track progress. Confirm completion. Maintain detailed project planning records within our systems. Investigate, reconcile and resolve any data discrepancies. Serve as the escalation contact for clients on shipment and/or installation-related issues. Work to ensure accurate and timely resolution. Function as the dedicated implementation project manager for specific accounts. What You’ll Need: 1 years of experience in operations or planning / scheduling role in a high volume production environment. Proficient in Microsoft Word and Excel. Salesforce and NetSuite experience a plus. Strong planning and time management skills. Strong written/verbal communication and interpersonal skills. Process and detail-oriented with strong organization skills and ability to maintain and keep track of multiple information sources. Experience working in a cross-functional role with multiple key stakeholders and under tight deadlines. Experience working with clients, particularly juggling multiple client engagements at once. Ability to function in a fast-paced, change-heavy environment and prioritize tasks to meet deadlines. Solutions-oriented with strong problem solving skills. Ability to work well under general direction and independently, most of the time, to resolve issues. Bachelor’s Degree or equivalent work experience ____________ Lytx is powered by cutting-edge technology and Happy People. You want to use your powers for good, and that’s exactly what we do at Lytx. Our team is made up of hungry, humble, and capable people who are making a difference every day with technology that helps save lives each year. Lytx, Inc. is proud to be an equal opportunity/affirmative action employer. We are committed to attracting, retaining and maximizing the performance of a diverse and inclusive workforce. EOE/M/F/Disabled/Vet. Benefits: Medical, dental and vision insurance Health Savings Account Flexible Spending Accounts Telehealth 401(k) and 401(k) match Life and AD&D insurance Short-Term and Long-Term Disability FTO or PTO Employee Well-Being program 11 paid holidays plus 1 inclusive holiday per year Volunteer Time Off Employee Referral program Education Reimbursement Program Employee Recognition and Appreciation program Additional perk and voluntary benefit programs Salary is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. This position is also eligible for an incentive compensation plan. The expected hiring salary for this position is: $23.62 - $28.87 Innovation Lives Here You go all in no matter what you do, and so do we. At Lytx, we’re powered by cutting-edge technology and Happy People. You want your work to make a positive impact in the world, and that’s what we do. Join our diverse team of hungry, humble and capable people united to make a difference. Together, we help save lives on our roadways. Find out how good it feels to be a part of an inclusive, collaborative team. We’re committed to delivering an environment where everyone feels valued, included and supported to do their best work and share their voices. Lytx, Inc. is proud to be an equal opportunity/affirmative action employer and maintains a drug-free workplace. We’re committed to attracting, retaining and maximizing the performance of a diverse and inclusive workforce. EOE/M/F/Disabled/Vet. Lytx® is a leading provider of video telematics, analytics, safety and productivity solutions for commercial and public sector fleets. Our unrivaled Driver Safety Program, powered by our best-in-class DriveCam® Event Recorder, is proven to help save lives and reduce risk. We harness the power of video to help clients see what happened in the past, manage their operations more efficiently in the present and improve driver behavior to change the future. Our customizable services and programs span driver safety, risk detection, fleet tracking, compliance and fuel management. Using the world’s largest driving database of its kind, along with proprietary machine vision and artificial intelligence technology, we help protect and connect thousands of fleets and more than one million drivers worldwide. For more information, visit www.lytx.com, @lytx on Twitter, LinkedIn, our Facebook page or YouTube channel. Privacy Notice: If you are a California resident: We collect, use, disclose, and retain personal information in accordance with our Privacy Policy. Lytx does not sell or share (as defined in the California Consumer Privacy Act of 2018, as amended) your personal information.
Salary : $24 - $29
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