What are the responsibilities and job description for the Receptionist / Customer Service Representative | Full Time position at M-CON MANAGEMENT, LLC?
Uneeke Manufacturingis seeking a highly organized and customer-focused Receptionist/CustomerService Representative (CSR) to join our team. The ideal candidate will be thefirst point of contact for our clients and visitors, providing exceptionalservice and ensuring smooth administrative operations. This role requires aprofessional, friendly demeanor and the ability to handle multiple tasksefficiently in a fast-paced environment.
Key Responsibilities:
- Front Desk Management:
- Greet and welcome visitors and clients in a professional and friendly manner.
- Answer and direct incoming calls promptly and efficiently.
- Maintain a tidy and presentable reception area.
- Customer Service:
- Respond to customer inquiries via phone, email, and in-person.
- Provide accurate information about products, services, and company policies.
- Handle and resolve customer complaints or direct them to the appropriate personnel.
- Administrative Support:
- Assist with administrative tasks such as data entry, filing, and document management.
- Schedule and coordinate meetings, appointments, and travel arrangements.
- Manage incoming and outgoing mail and deliveries.
- Sales Support:
- Assist the sales team with order processing and tracking.
- Maintain customer records and update contact information.
- Prepare and distribute sales reports and customer communications.
- Other Duties:
- Support special projects and company events as needed.
- Perform other duties as assigned by the management team.
Qualifications:
- Proven experience as a receptionist, customer service representative, or in a similar role.
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Familiarity with CRM systems and practices is a plus.
- Ability to maintain a professional appearance and demeanor.
- Strong problem-solving skills and attention to detail.
Physical Requirements:
- Ability to sit for extended periods.
- Occasionally lift and/or move up to 25 pounds.
Benefits:
- Competitive salary
- Health, dental, and vision insurance
- Flex Time Off and paid holidays
- Retirement plan options
- Professional development opportunities
Based in Utah County, we offer ouremployees a great and professional work environment. We are dedicated toproviding a positive work-life balance, great teamwork, competitive pay, andthe opportunity to excel and grow!
We believe our employees are thedriving force to our success and work hard to give our employees an amazingwork experience.
Benefits include Regular Bonuses $$$,Health Insurance, Dental, Vision,Retirement Plan, Professional Development Assistance, Paid Holidays, GenerousFlex Time Off Plan, and 401(k) match.
*Mustbe 18 years of age or older
$18-22 DOE
We will be reviewing applications regularly and will contact qualified candidates to schedule an interview
Salary : $18 - $22