HOA Community Manager

M/I Homes has been building new homes of outstanding quality and superior design for more than 40 years. Founded in 1976 by Irving and Melvin Schottenstein and guided by Irving’s drive to always “treat the customer right,” we have fulfilled the dreams of over 140,000 homeowners and grown to become one of the nation’s leading homebuilders. M/I Homes started as a family business and grew into a national leader in a single generation with divisions in 17 markets, including Austin, Charlotte, Chicago, Cincinnati, Columbus, Dallas, Detroit, Ft. Myers/Naples, Houston, Indianapolis, Minneapolis, Nashville, Orlando, Raleigh, San Antonio, Sarasota, and Tampa.

Job Summary:

Division level leader responsible for all HOA and community management processes and functions.

Duties and Responsibilities:

• Works with Legal Counsel to draft and record all HOA Declaration, Articles of Incorporation, and Bylaws. 
• Works with Management Company to control the build out and maintenance of the community.
• Provides Management Company with approvals for all improvement requests.
• Negotiates and approves Management Company contracts.
• Create, manage, and fully transition all HOA’s.
• Manage community common area and amenity services; establish, re-evaluate, manage scope of work, contracts, and field issues.
• Coordinate preparation of HOA budgets; establish and monitor fiscal practices and policies and M/I deficit funding.
• Own and resolve all customer care matters associated with HOA’s and M/I communities.
• Coordinate and complete the necessary due diligence associated with HOA matters in prospective new communities and assist with the closing of lot takedowns.
• Assist with special projects as requested and perform additional duties as required.  

Community Start-up:

• Responsible for providing accurate Lot Matrix Forms for each community.
• Coordinates and Manages model center site plans.
• Work with Sales and Marketing to establish and managing the Critical Path for opening new projects.
• Supplies the sales team with all necessary information.
• Coordinates and Manages community “turnover” to Sales and Homebuilding from Land.

Land Development:

• Assists in obtaining letter bond punch-out lists from municipalities.
• Works with subcontractors, consultants, and municipal personnel in order to complete punch-out lists.
• Assists in monitoring Land Development schedules.
• Assists in the coordination and completion of Land Development activities.
• Monitors critical dates and communicate schedules to Sales and Homebuilding.
• Responsible for managing new land vendor applications, insurance verification, and onboard training. 
• Negotiates, manages, and approves contracts for community maintenance, including lawn care, pool/splashpad, trails, monuments and playground facilities.

Minimum Qualifications:

• Minimum of 5 years experience in a related field. 

Additional Skills and Abilities:

• Proven ability to effectively partner with key position constituents (division colleagues, homeowners, government officials and vendors) to manage in a matrix and achieve desired results.
• Experience in successful project management; a planner, organizer, and implementer.
• Analytic, decisive and a problem solver.
• Detail oriented.
• Fiscally oriented.
• Proficient with computers and Microsoft Office.

Work Conditions and Physical Requirements

• Position requires field work and onsite presence in all Division communities.

M/I Homes offers a comprehensive benefits package, including medical, dental, vision, paid time off and paid holidays, paid parental leave, traditional and Roth 401(k) options, profit sharing plan, employee stock purchase plan, employee home purchase plan and more.

We are committed to attracting, developing, and retaining diverse talent that reflects the customers we serve and the communities where we live and work.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

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