Business Development Manager

EXPERIENCE & SKILLSETS

The ideal candidate will have 5 years of professional sales experience and a proven record of building strong client and team relationships.

• Sales experience relevant to the position responsibilities
• Strong interpersonal skills and in-person communication
• Bachelor’s degree from an accredited, 4-year institution
• Experience using Microsoft Office
• Highly organized and detail focused

RESPONSIBILITIES

The Business Development Manager (BDM) is responsible for cultivating new leads who match M&R’s target market, converting them to clients, and working cooperatively with Project Managers to ensure the successful completion of projects and retention of relationships. The BDM is expected to maintain a high-level of service-knowledge in order to properly develop and present proposals to leads and clients.

THE FOLLOWING ACCOUNT-SPECIFIC TASKS ARE CRITICAL TO THE SUCCESS OF THIS POSITION:

Lead Development

• Utilize personal network to gain contact with prospective clients
• Build outreach strategies and leads lists and effectively approach primary decision maker
• Accept and serve all assigned inbound leads (word-of-mouth, marketing efforts, referrals, etc)
• Qualify inbound leads based on our defined target market
• Create discovery briefs to be used by M&R’s internal team

Proposal Presentation & Follow Up

• Develop and present custom proposals to leads and clients based on their specific needs
• Possess a deep understanding of how specific services will help promote a business in the most effective way possible
• Effectively utilize M&R’s CRM to track sales pipeline and progress towards business development goals
• Employ an effective follow-up process with all leads and clients with the goal of converting

Client Management & Support

• Serve as the primary point of contact for clients
• Effectively discover the goals and needs of clients
• Develop strong marketing strategies and solutions based on client needs
• Strategize ways to reengage relationships with inactive clients
• Create discovery briefs to be used by M&R’s internal team
• Communicate the goals and vision of a project to the M&R creative team to ensure the client’s needs and expectations are exceeded
• Oversee the management of projects from beginning to end
• Regularly communicate with your book of business

Client Retention

• Explain to clients how specific services will help promote their products or services in the most effective way possible
• Evaluate service reporting and discuss with client and digital strategist as a part of client retention and growth
• Deliver proposals to existing clients to help increase the growth of their business and improve account retention with M&R
• Analyze customer satisfaction scores and follow-up with clients as necessary

Partner With Project Manager

• Effectively introduce client to Project Manager as a secondary point of contact
• Partner with Project Manager in multiple ways as it relates to leads and clients

Community Engagement

• Identify, cultivate, and maintain relationships with key stakeholders in our target market communities
• Attend community networking events
• Stay up to date on community news and activities within all key markets

EMPLOYEE BENEFITS

• Health, Dental, Vision, and Life Insurance
• Matching 401K plan
• 10 paid holidays per year
• Paid vacation and sick time
• Paid maternity and paternity time
• Paid volunteer time

CANDIDATE SHOULD EXHIBIT M&R’S CORE VALUES

• Relational: you are others-focused, striving to nurture relationships with your team, clients, and community
• Insightful: you seek the why, striving to understand the client’s work and needs so that we can best serve them
• Innovative: you stay up to date on digital marketing trends and research new service opportunities
• Passionate: you are fully engaged in the work that has been entrusted to you and you believe your work is making a difference

Job Type: Full-time

Pay: $60,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid parental leave
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental Pay:

• Bonus opportunities

Work Location: In person

Salary : $60,000 - $75,000