What are the responsibilities and job description for the Parts Manager position at M&R Power Equipment Group?
JOB TITLE: Parts Manager
DEPARTMENT: Parts
REPORTS TO: Operations Manager
The role of the Parts Manager at M&R Power Equipment is to operate and run a profitable parts department while providing world-class service to the Company’s Customers.
QUALIFICATIONS:
- High-school diploma
- MS Office knowledge preferred.
- At least one year of Customer service experience preferred.
- At least one year of Customer service and management experience preferred.
- Proven people skills with effective experience in training, managing, mentoring, and evaluating direct reports as assigned.
- Exceptional communication skills, presentation, negotiation, and management skills, strong business work ethic, positive attitude and professional demeanor required.
- Prior knowledge of small engine and two-cycle equipment preferred.
ESSENTIAL RESPONSIBILITIES AND DUTIES:
- Promotes and sells products and/or services to meet customer needs.
- Supplies Service Technicians with parts as required.
- Assists with preparing and maintaining merchandise displays.
- Verifies receipt of shipment and assists with placing inventory in their proper locations.
- Assists in keeping the parts department clean and orderly.
- Follows up on shortages and expedites issues by reporting to Store Manager
- Assisting in maintenance of all departmental tools, equipment, and vehicles.
- Manage, train, mentor and evaluate the parts team, including on Saturdays.
- Develop and deploy plans to increase sales group performance.
- Work with sales representatives to bring in new business.
- Deliver a written department plan as requested. Including any request for resources or marketing support
- Be prepared to provide detailed reports to the President and/or Management Team on a weekly/monthly basis. (Revenue forecast and activity; both personal targets and parts team performance)
- Maintains supplier relationships by identifying best source, examining products, communicating, and enforcing requirements.
- Obtains parts and supplies by inventorying items, preparing, and placing purchase orders, receiving, inspecting, and storing items.
- Maintains inventory by designing storeroom layout, establishing re-order points, completing inventory as scheduled.
- Maintains product information by reading technical manuals and bulletins, pricing information to drivers and mechanics.
- Keeps inventory database up to date by inputting receipts and usage
MEASURES OF PERFORMANCE:
The following will be used to evaluate the performance of the Parts Manager. Management objectives may be assigned to further measure and reward top performance.
- Regularly meets performance targets, while consistently maintaining outlined responsibilities of Parts Manager
- Regularly meets or exceeds sales quotas, both personal and team
- On-time performance, work ethic, and ability to perform in demanding business environments.
- Provides accurate forecasts, updates and reports to the Store Manager as requested
- Ability to lead by example and manage/mentor reports and peers.
- Demonstrates professional and positive attitude, following the company’s Collaborative Team Building Language
- Presents oneself and M&R Power Equipment in a professional and positive manner.
Job Type: Full-time
Pay: $50,000.00 - $58,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- No nights
- Weekends as needed
Application Question(s):
- How many years of experience do you have in the Parts Department at a Heavy Equipment Dealership?
Experience:
- Management: 2 years (Preferred)
License/Certification:
- Driver's License (Preferred)
Work Location: In person
Salary : $50,000 - $58,000
