What are the responsibilities and job description for the Executive Customer Relations position at M/s. Prerana Motors Pvt Ltd?
Job Overview
We are seeking a Customer Relations Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients. This role requires excellent communication skills and the ability to handle various client inquiries.
Responsibilities
- Interact with customers via phone, email, and in-person to provide information and assistance
- Address customer concerns and resolve issues in a timely and professional manner
- Maintain accurate records of customer interactions and transactions
- Collaborate with the sales team to ensure customer satisfaction
- Assist in developing and implementing strategies to enhance customer experience
Requirements
- Previous experience in customer support, office, sales, or related field
- Strong communication skills with the ability to effectively communicate with customers
- Bilingual or multilingual proficiency is a plus
- Excellent phone etiquette and client services skills
- Ability to type efficiently while communicating with customers
Job Type: Full-time
Pay: $53,799.00 - $58,501.00 per year
Benefits:
- Health insurance
Shift:
- Day shift
Ability to Commute:
- Las Vegas, NV 89148 (Preferred)
Ability to Relocate:
- Las Vegas, NV 89148: Relocate before starting work (Preferred)
Work Location: In person
Salary : $53,799 - $58,501