What are the responsibilities and job description for the Intake Specialist Needed at Personal Injury Law Firm position at M&Y Personal Injury Lawyers?
ARE YOU A CLOSER WHEN IT COMES TO TELEMARKETING SALES?
DO YOU SPEAK PERSUASIVELY AND EFFECTIVELY TO WHERE YOU CONVINCE WHOEVER YOU ARE TALKING TO THAT THEY NEED THE PRODUCT OR SERVICE YOU ARE SELLING?
ARE YOU TIRELESS ON THE PHONES TO WHERE YOU CAN MAKE AND RECEIVE 100 CALLS A DAY AND SPEND 6-8 HOURS ON THE PHONE?
***If you answered "Yes" to each question above, this job was created for you and you will thrive here. If you answered "No" to any questions, please do not apply.
Our law firm looking for an attentive, experienced, and TIRELESS person to join our intake team that responds to our telephonic and digital marketing client leads and inquiries. This position requires someone that is HIGHLY MOTIVATED to succeed and is the the ultimate “people person” that can naturally connect with potential clients with the goal of encouraging the potential clients to retain our law firm by understanding our law firm and communicating to the potential client why it stands out. This position requires someone to be compassionate, empathetic, yet persuasive. The applicant needs to be immediately responsive to incoming leads, outgoing, organized, and able to manage a high volume of daily leads and stay organized by doing the following:
REQUIREMENTS:
- Prior experience working in intake at a law firm, preferably a personal injury law firm
- EXCELLENT COMMUNICATION AND SALES SKILLS BY SPEAKING PERSUASIVELY AND CONNECTING WITH PEOPLE
- Be prepared to spend 6-8 hours a day on the phone contacting potential leads
- Immediate reply to contact form submissions from potential clients at all hours of the day
- Ability to quickly evaluate and qualify (or disqualify) potential cases
- Retain potential clients or continue to follow up with potential clients until they retain our law firm
- Be tech savvy and familiar with Office and CRM softwares (we use Lead Docket)
QUALIFICATIONS:
- Prior experience doing intake for a plaintiff's law firm or prior experience in sales
- Consistent and stable prior employment
- Looking for stable and long-term employment
We provide generous performance-based compensation on top of the base salary.
