Pharmacy Client Manager - Ethica Pharmacy Solutions

The Opportunity

Are you a seasoned professional in the pharmacy benefits industry with a passion for client management and strategic consulting? Do you thrive in dynamic environments where leadership, mentorship, and industry expertise are valued? If so, we have an exciting opportunity for you!

As a Pharmacy Client Manager, you'll be at the forefront of developing and nurturing client relationships while providing expert guidance on prescription drug benefits. You'll work closely with clients, Pharmacy Benefit Managers (PBMs), and internal teams to deliver exceptional service and innovative solutions. Your role will be pivotal in shaping the success of our clients and driving our business forward.

How You Will Make an Impact

• Take charge of servicing your assigned book of business, managing resources, and leading client-facing meetings, including PBM quarterly or annual reviews and renewal negotiations.
• Cultivate and maintain robust connections with clients and PBMs, ensuring their needs are met with prompt, accurate, and proactive solutions.
• Keep your finger on the pulse of the pharmacy and PBM landscape, translating industry trends into actionable insights for clients.
• Provide expert advice on contracts, coverage issues, and escalated pharmacy questions. Lead claims resolution efforts and partner with PBMs to optimize client outcomes.
• Keep clients informed about regulatory requirements and industry changes, helping them stay compliant and competitive.
• Identify opportunities to enhance efficiencies and recommend best practices to leadership.
• Act as the key liaison between clients, internal teams, and leadership, ensuring clear and effective communication at all times.
• Share your expertise, assist others with complex questions, and contribute to the success of the entire team.

What You Will Need to Succeed

• A minimum of eight years in the PBM, managed care pharmacy, or pharmacy consulting industry.
• A high school diploma or equivalent is required; a bachelor’s degree or equivalent experience is preferred.
• In-depth understanding of pharmacy language, cost drivers, and PBM contracts.
• Strong aptitude for data analytics and pharmacy pricing strategies.
• Proven ability to mentor, lead, and collaborate effectively within a team environment.
• Excellent communication skills, with a track record of maintaining positive client relationships.

Join us

Your role at M3 won’t be about the boundaries presented in a job description – it’s about the possibilities that you can envision once you walk through the doors on your first day. We’re looking for people ready to take control of their career and excited to make a real impact with their position.

Who we are

As an insurance broker, M3 helps you manage risk, purchase insurance, and provide benefits to your employees. We partner with clients on everything from property & casualty and employee benefits to personal lines, executive benefits, and employer-sponsored retirement plans. And, we’re privately owned and independent which means we’re doing what’s best for our clients – not what’s best for Wall Street or private equity.

What draws people to M3

Autonomy— Being able to work towards a common goal, but how you get there is an open book.

Immediate Impact— Every M3er can make an impact, from day one in any role.

Powered by Team— Be a part of a close-knit group of team members with whom you build trust and share responsibility.

People— Every M3er is unique in their own way, M3 is a collection of unique achievers.

At M3 Insurance experience the best of both worlds with our dynamic flexible work environment. Enjoy the flexibility to work remotely while still fostering collaboration and innovation in our office spaces. We prioritize work-life balance and empower our employees to thrive in a supportive and inclusive atmosphere.

Benefits as an M3er

Joining the M3 team means gaining access to a host of exceptional benefits and perks. Our benefits package is continuously evolving to cater to the needs of our team members. From flexible time-off and paid parental leave to employee appreciation events and volunteering opportunities, we prioritize the well-being and satisfaction of our employees. Additionally, our profit-sharing program ensures that every member of our team shares in the success of our organization. These enticing benefits showcase our commitment to nurturing and retaining top talent within our organization.

Diversity, Equity & Inclusion

M3 is building a culture focused on learning and progression, where M3ers are empowered by education, inclusive conversations, and real action that supports the future we envision.

Equal Employment Opportunity

M3 is committed to providing equal employment opportunity for all qualified individuals regardless of their age, sex, color, race, creed, national origin or ancestry, religion, marital status, military status, sexual orientation, disability/handicap, family responsibilities, non-relevant arrest or conviction records, or any other basis protected by law.  In addition, we are committed to fully observing all relevant non-discrimination laws, including those regarding veterans’ status, and will make reasonable accommodations for otherwise qualified individuals as appropriate.

This commitment is reflected in all M3’s practices and policies regarding hiring, training, promotions, transfers, rates of pay, and layoff, as well as in all forms of compensation, granting leaves of absence and in any other conditions of employment.  All matters relating to employment are based upon ability to perform the job.

In the best interests of M3 and all of its employees, every employee is to make every effort to avoid bias or prejudice in the workplace with regard to the above categories.