Demo

IT Service Technician

M3 Solutions, LLC
Columbia, TN Full Time
POSTED ON 1/23/2025
AVAILABLE BEFORE 4/22/2025

Job Description

Job Description

We are seeking an IT Service Technician to join our team! You will resolve computer, network, and technology issues for our clients. Will also include IP Camera installation and trouble shooting, and network installations.

Responsibilities :

  • Provide technical assistance with computer hardware and software
  • Resolve issues for clients via phone, in person, or electronically
  • Recommend hardware and software improvements
  • Track customer issues and resolutions

Qualifications :

  • Previous experience in IT, customer service, or other related fields
  • Ability to build rapport with clients
  • Strong troubleshooting and critical thinking skills
  • Positive and professional demeanor
  • Experience in RMM and PSA software's recommended Datto RMM and Autotask PSA would be a PLUS
  • More experience = more $$
  • Company Description

    M3 Solutions has been delivering technology solutions to businesses of all sizes and consumers in Middle Tennessee since 2015. we are a leader in creating smart, intelligent solutions that help accelerate business potential. Based in Columbia, Tenn., we serve Middle Tennessee and the nation with a host of target services, including IT Services such as computer repair, computer system sales, network cabling, security cameras, MSP services, websites, and more!"

    Company Description

    M3 Solutions has been delivering technology solutions to businesses of all sizes and consumers in Middle Tennessee since 2015. we are a leader in creating smart, intelligent solutions that help accelerate business potential. Based in Columbia, Tenn., we serve Middle Tennessee and the nation with a host of target services, including IT Services such as computer repair, computer system sales, network cabling, security cameras, MSP services, websites, and more!"

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